ServiceNow Developer

4 weeks ago

Sydney, New South Wales, Australia Westpac Full time

About the Role

This is an exciting opportunity to join the Infrastructure and Service Management team at Westpac as a ServiceNow Developer. As a key member of the team, you will be responsible for the development of enhancements large and small to the ServiceNow platform.

Key Responsibilities

  • Work in an Agile / Scrum software development environment
  • Work within the SAFE framework as part of a Release Train
  • Collaborate with BA's, Scrum masters and tech leads to refine backlog stories and provide technical input regarding ServiceNow configuration, best practice and platform features
  • Document detailed designs and estimations
  • Use your technical skills to develop the solution and provide peer support and guidance
  • Contribute to the efficient operation of the squad and overall release train

What We Offer

As a ServiceNow Developer at Westpac, you will have the opportunity to work on a wide range of projects and contribute to the development of the ServiceNow platform. You will also have access to a range of benefits, including competitive remuneration, a great culture, and opportunities for career growth and development.

Requirements

  • Good knowledge of HR processes and ITIL with ITIL v4 certification preferred
  • Strong expertise with ServiceNow configuration, customisation and administration
  • Relevant certifications of ServiceNow CSA and CAD
  • Strong experience with Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs including advanced scripting of each, forms workflows, integration hub and custom Service Portal widgets
  • Strong functional knowledge of ServiceNow modules including Employer Centre, HR Service Delivery, Service Catalog/Portal and HR Mobile & Chatbots. Exposure to ITSM, ITOM, CMDB, Report/ Performance Analytics is preferred.
  • Knowledge of HTTP, REST, and API design best practices. Understanding of event-driven architectures. Understanding of asynchronous programming concepts. Knowledge of modern web design (CSS, HTML, etc.), JavaScript, and Angular.
  • Proficiency in programming languages, such as C, C++, Java, Python or .NET is desirable

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