
Unlock Customer Value Strategist
1 week ago
Unlock Customer Value Strategist
Job DescriptionThe Unlock Customer Value Strategist plays a vital role in driving value for customers throughout the onboarding and adoption phases of Autodesk solutions. This entails proactively engaging with customers through data-driven triggered actions and responding to customer-initiated triggers.
Key Responsibilities- Develop and execute onboarding and adoption strategies to enhance usage of Autodesk solutions.
- Assist customers with guidance and resources to onboard new solutions effectively.
- Identify and support at-risk customers with low adoption of products to increase their value.
- Collaborate with sales teams, resellers, technical support, and others to drive customer success initiatives.
- Capture and share customer success stories to expand business relationships.
- Bachelor's degree or equivalent experience and education.
- 2-3 years of experience in sales, service delivery, or customer success management.
- Excellent communication and presentation skills.
At Autodesk, our culture and values are built around our Culture Code, which guides everything we do. We encourage our employees to be their authentic selves while doing meaningful work that builds a better future for all.
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