Technical Support Specialist

1 week ago

Perth, Western Australia beBeeSupport Full time $76,000 - $86,000

ICT Support Specialist

The King David School seeks a highly skilled and experienced ICT Support Specialist to provide exceptional technical support services to staff and students across all campuses.

This is a full-time position commencing as soon as possible. As an ICT Support Specialist, you will play a vital role in ensuring the smooth operation of our technology infrastructure.

Key Responsibilities:

  • Provide timely and effective technical support to staff and students via various communication channels.
  • Respond to and resolve technical issues promptly, prioritizing tasks to meet service level agreements.
  • Collaborate with colleagues to develop and implement innovative solutions to improve ICT services.
  • Contribute to the development and maintenance of ICT policies, procedures, and guidelines.
  • Participate in ongoing professional development to stay up-to-date with emerging technologies and best practices.

Requirements:

  • Relevant tertiary qualifications in a field such as computer science, information technology, or a related field.
  • Minimum 2 years' experience working in a similar role, preferably in an educational setting.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work independently and as part of a team, with a focus on providing excellent customer service.

Desirable Requirements:

  • Professional certifications in areas such as Microsoft Windows, VMware, or Cisco networking.
  • Experience working with Synergetic Management System, MSSQL/MySQL, or Google Apps.
  • Knowledge of developing trends in ICT, with a focus on innovation and continuous improvement.

Benefits:

The King David School offers a competitive salary and benefits package, including access to professional development opportunities, flexible working arrangements, and a supportive work environment.

About The King David School:

The King David School is a co-educational progressive Jewish Day School catering for students from Preschool to VCE. We value individuality and self-expression, a strong Australian identity, and students' intellectual, cultural and social development within a progressive Jewish environment.

We are committed to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, including the Aboriginal and/or Torres Strait Islander community.

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