Strategic Account Manager
4 weeks ago
About the Role
We are seeking a Strategic Account Manager to join our team at Amazon Commercial Services Pty Ltd. As a key member of our organization, you will be responsible for managing our most strategic Selling Partner Accounts and driving category growth.
Key Responsibilities
- Own relationships with our most strategic partners, including some of Australia's most innovative businesses, and drive them to improve their customer experience and Amazon strategy.
- Expand product selection and improve product availability.
- Build and maintain strong relationships with key partners, both internally and externally.
- Conduct category analytics and drive overall improvements to the Amazon Australia store.
- Manage program management and program adoption.
- Consult top partners on their Amazon strategy, driving program adoption across Amazon tools and services such as Fulfilment by Amazon and Amazon Advertising.
- Work closely with leadership on planning and business strategy, completing in-depth analysis into customer trends.
- Analyse industry and Amazon internal data to understand the competitive landscape across multiple categories and identify customer trends.
- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.
- Learn and become a subject matter expert on Amazon Seller Central, including tools such as Sponsored Advertising, Brand Builder, and Promotions.
- Collaborate with marketing, merchandising, business development, customer service, and other key internal Amazon stakeholders.
What You'll Need
- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience.
- Experience influencing at all levels within an organization, particularly at the executive level.
- Experience managing and growing large accounts, product marketing or management consulting roles.
- Experience positioning and selling innovative solutions to new and existing customers and market segments.
About Amazon
Amazon is committed to creating an inclusive and diverse workplace. We welcome applications from qualified candidates from diverse backgrounds.
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