Strategic Account Manager

3 weeks ago

North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

About the Role

Amazon Australia is seeking a Strategic Account Manager to help build our categories by managing our most strategic Selling Partner Accounts. This role offers a high degree of autonomy and the opportunity to work with various stakeholders and teams across the Amazon organization.

Key Responsibilities

  • Own relationships with our most strategic partners, including some of Australia's most innovative businesses, and drive them to improve their customer experience and Amazon strategy.
  • Expand product selection and improve product availability.
  • Build and maintain strong relationships with key partners, both internally and externally.
  • Conduct category analytics and drive overall improvements to the Amazon Australia store.
  • Manage program management and program adoption.
  • Consult top partners on their Amazon strategy, driving program adoption across Amazon tools and services such as Fulfilment by Amazon and Amazon Advertising.
  • Work closely with leadership on planning and business strategy, completing in-depth analysis into customer trends.
  • Analyse industry and Amazon internal data to understand the competitive landscape across multiple categories and identify customer trends.
  • Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.
  • Learn and become a subject matter expert on Amazon Seller Central, including tools such as Sponsored Advertising, Brand Builder, and Promotions.
  • Collaborate with marketing, merchandising, business development, customer service, and other key internal Amazon stakeholders.

About Amazon Australia

Amazon Australia is a dynamic team dedicated to creating an outstanding shopping experience for Australians. We operate out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.

What We Offer

  • A competitive remuneration package, including participation in the company stock plan as applicable.
  • Benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.

Requirements

  • Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience.
  • Experience influencing at all levels within an organization, particularly at the executive level.
  • Experience managing and growing large accounts, product marketing or management consulting roles.
  • Experience positioning and selling innovative solutions to new and existing customers and market segments.

Acknowledgement of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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