Strategic Account Manager

2 weeks ago

North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time
Role Overview

Amazon Australia is seeking a highly skilled Strategic Account Manager to join our team. As a key member of our commercial organization, you will be responsible for building and maintaining strong relationships with our most strategic Selling Partner Accounts. Your primary objective will be to drive growth and improve customer experience for these partners, while also expanding product selection and improving product availability.

Key Responsibilities

• Develop and execute strategies to drive growth and improve customer experience for our strategic Selling Partner Accounts.

• Collaborate with cross-functional teams to identify and prioritize opportunities for growth and improvement.

• Build and maintain strong relationships with key partners, both internally and externally.

• Conduct category analytics and drive overall improvements to the Amazon Australia store.

• Manage program management and program adoption, including consulting top partners on their Amazon strategy.

• Work closely with leadership on planning and business strategy, completing in-depth analysis into customer trends.

• Analyze industry and Amazon internal data to understand the competitive landscape across multiple categories and identify customer trends.

• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.

Requirements

• Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience.

• Experience influencing at all levels within an organization, particularly at the executive level.

• Experience managing and growing large accounts, product marketing or management consulting roles.

• Experience positioning and selling innovative solutions to new and existing customers and market segments.

What We Offer

Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.

Acknowledgement of Country

In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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