Current jobs related to Hotel Operations Lead - Cairns City, Queensland - Oaks Hotels
-
Hotel Operations Manager
1 month ago
Cairns, Queensland, Australia LUXXE Outsourced Hotel Services Full timeJob Title:Hotel Operations ManagerAbout Us:LUXXE Outsourced Hotel Services is a boutique services company operating in several cities across Australia. We provide highly-trained staff for various roles, including Housekeeping, Rooms and Public Areas.Job Description:We are seeking highly skilled and motivated Hotel Operations Managers to lead our teams in...
-
Hotel Operations Director
4 weeks ago
Cairns, Queensland, Australia LUXXE Outsourced Hotel Services Full timeWe are seeking a highly skilled and motivated Hotel Operations Director to head up the team at a Cairns hotel.The successful candidate will have a friendly and enthusiastic attitude, with the ability to positively interact with guests and hotel staff.Key responsibilities include:Leading the housekeeping team from the front, driving performance and...
-
Hotel Operations Manager
4 weeks ago
Cairns, Queensland, Australia LUXXE Outsourced Hotel Services Full timeJob Summary">We are currently seeking a highly skilled and motivated Hotel Operations Manager to head up the team at a Cairns hotel. This is a full-time salaried position in a supportive culture with a highly supportive hotel team.About Us">LUXXE Outsourced Hotel Services is an Australian boutique services company operating in various locations, providing...
-
Housekeeping Team Lead
4 weeks ago
Cairns, Queensland, Australia LUXXE Outsourced Hotel Services Full timeLUXXE Outsourced Hotel Services is a boutique services company operating in major Australian cities, providing highly-trained staff across various roles.We are currently seeking a skilled and motivated Housekeeping Manager to head up the team at a Cairns Hotel. This full-time salaried position offers a supportive culture with a highly supportive hotel...
-
Hotel Operations Manager
4 weeks ago
Cairns City, Queensland, Australia Minor Hotels Full timeAbout Minor HotelsWe are a leading international hotel owner, operator and investor with a diverse portfolio of over 530 properties across the globe. Our brands include Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI.Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and...
-
Front Office Team Lead
4 weeks ago
Cairns City, Queensland, Australia Oaks Hotels Full timeCompany Overview:Oaks Hotels & Resorts Suites is a leading hospitality company with a commitment to delivering exceptional guest experiences.We are looking for an experienced and professional Front Office Team Lead to join our team at Oaks Cairns Hotel.The successful candidate will be responsible for leading the Front Office team, driving customer...
-
Hotel Operations Director
4 weeks ago
Cairns, Queensland, Australia Frontline Hospitality QLD Full timeAbout Frontline Hospitality QLD:We are a premier hospitality group with a reputation for excellence in the hotel industry. Our iconic hotel in Cairns offers a unique blend of luxury and tropical charm, making it a top choice for guests worldwide.Our hotel is located in the heart of Cairns, surrounded by stunning views and exceptional amenities. We are...
-
Hotel Operations Manager
4 weeks ago
Cairns City, Queensland, Australia PULLMAN Full timeAs a seasoned leader in the hospitality industry, you have an exciting opportunity to join Pullman Cairns International as a Hotel Operations Manager. Located in the heart of Cairns City, our hotel offers 324 rooms with stunning waterfront and mountain views, and is part of the esteemed Accor Group.The ideal candidate will be responsible for maintaining the...
-
Luxury Hotel Operations Manager
4 weeks ago
Cairns City, Queensland, Australia Crystalbrook Collection Hotels Full timeCrystalbrook Collection Hotels is seeking an experienced Luxury Hotel Operations Manager to lead our Housekeeping team at Crystalbrook Riley in Cairns.About the RoleThis full-time position reports directly to our Executive Housekeeper and involves supervising a team of Housekeeping staff to ensure seamless operational procedures, efficient systems, and high...
-
Hotel Operations Manager
4 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeAbout UsShangri-La The Marina, Cairns is a leading luxury hotel located in the heart of Cairns. With 255 guest rooms and extensive facilities, we are part of a global company with over 100 hotels worldwide.Job SummaryWe are seeking an experienced Hotel Operations Manager to join our engineering team as an Assistant Chief Engineer. This role requires a...
-
Hotel Operations Manager
4 weeks ago
Cairns City, Queensland, Australia PULLMAN Full timeExecutive HousekeeperA key leadership role at Pullman hotels, where you'll oversee the housekeeping department and ensure exceptional guest experiences.About the RoleMaintain high standards of cleanliness in guestrooms and public areas.Lead and inspire a team to achieve productivity targets and drive operational success.Recruit, train, and mentor staff to...
-
Luxury Hotel Operations Manager
4 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeAt Shangri-La, The Marina, Cairns, we are a luxury five-star hotel seeking an experienced Luxury Hotel Operations Manager to lead our housekeeping team and deliver exceptional results.About the RoleAs a key member of our management team, you will oversee and direct the delivery of housekeeping services, maintaining high staff morale, achieving brand...
-
Hotel Operations Manager
1 month ago
Cairns City, Queensland, Australia Crystalbrook Collection Hotels Full timeAbout the RoleWe are seeking a highly skilled Hotel Operations Manager to join our team at Crystalbrook Collection Hotels in Cairns, QLD.Job DescriptionThis is a full-time position reporting to the Executive Housekeeper. The successful candidate will be responsible for supervising the Housekeeping team, ensuring effective systems and operational procedures...
-
Luxury Hotel Operations Manager
4 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeWe are seeking an experienced Assistant Chief Engineer to join our team at Shangri-La The Marina, Cairns.This is a full-time opportunity to lead our engineering department and ensure the seamless operation of our luxury hotel.As Assistant Chief Engineer, you will be responsible for coordinating preventive maintenance schedules, engineering maintenance...
-
Luxury Hotel Operations Manager
4 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeAbout UsShangri-La Cairns is a leading international luxury hotel located in the heart of Cairns, offering an exceptional 5-star experience to our guests.We are currently seeking a highly skilled Luxury Hotel Operations Manager to join our team. This is a fantastic opportunity for a motivated and experienced professional to take on a leadership role and...
-
Hotel Operations Specialist
4 weeks ago
Cairns City, Queensland, Australia NOVOTEL Full timeAccommodate and Delight GuestsWe are seeking a Hotel Operations Specialist to join our team at NOVOTEL. In this dynamic role, you will be responsible for delivering exceptional guest experiences while driving hotel performance.About the Role:Handle guest reservations and inquiries with precision and professionalismMaintain a positive, sales-driven approach...
-
Hotel Overnight Operations Specialist
4 weeks ago
Cairns City, Queensland, Australia PULLMAN Full timeJob OverviewWe are seeking a detail-oriented and dedicated Hotel Overnight Operations Specialist to support our overnight operations at PULLMAN hotel, providing coverage during our team members' annual leave. This role is ideal for individuals who thrive in a fast-paced environment and possess excellent communication skills.About the RoleThe successful...
-
Cairns Hotel Operations Director
4 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeExecutive Housekeeping Manager RoleWe are seeking a seasoned Executive Housekeeping Manager to lead our housekeeping department and drive excellence in cleanliness and service. Located in the heart of Cairns, Shangri-La The Marina is a luxurious five-star hotel with stunning views of Marlin Marina and Trinity Inlet.Key Responsibilities:Oversee the delivery...
-
Hotel Operations Manager
4 weeks ago
Cairns North, Queensland, Australia Peopleconnexion Full timeCompany Overview: Peopleconnexion is a leading recruitment agency specializing in hospitality and tourism.We are currently seeking an experienced Hotel Operations Manager to join our team at Comfort Inn Cairns City. The successful candidate will be responsible for overseeing the daily operations of the hotel, ensuring exceptional guest satisfaction, and...
-
Hotel Operations Manager
4 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeAs an Assistant Chief Engineer at Shangri-La The Marina, Cairns, you will be responsible for ensuring the seamless operation of our luxury hotel.We are looking for a highly skilled and experienced professional to lead our engineering team and maintain the highest standards of service excellence.About UsShangri-La The Marina, Cairns is a five-star hotel...
Hotel Operations Lead
1 month ago
Welcome to the role of Hotel Operations Lead at Oaks Hotels We are seeking a seasoned professional with exceptional leadership skills to join our Front Office team.
About the JobThis is an exciting opportunity to lead a high-performing team and drive customer satisfaction. As a key member of our management team, you will be responsible for ensuring seamless guest experiences and maintaining operational excellence.
Key Responsibilities- Provide outstanding guest welcoming experiences by demonstrating a commitment to service excellence and maintaining front office and reception operational standards.
- Meet guests and customers upon arrival and ensure they are settled in their rooms, delivering exceptional hospitality and attention to detail.
- Maintain professional, open, and honest communication to assist guests and make accurate bookings, providing a warm and welcoming atmosphere.
- Guide and support the team in delivering outstanding guest experiences, fostering a culture of excellence and teamwork.
- Ensure all daily tasks are completed accurately and in a timely manner, maintaining high levels of efficiency and productivity.
- Respond to guest complaints in a timely and professional manner, resolving issues promptly and fairly.
- Maintain accurate guest accounts and assist with daily reporting, ensuring transparency and accountability.
- Effectively manage team rosters to meet business needs, balancing workloads and minimizing downtime.
To succeed in this role, you will need:
- A minimum of 2+ years' experience at a supervisor level within a hotel environment, with a proven track record of leadership and team management.
- Exceptional people management skills, with the ability to lead and motivate a diverse team, fostering a positive and inclusive workplace culture.
- Excellent written and verbal communication skills, with the ability to communicate effectively with guests, colleagues, and stakeholders.
- Exceptional customer service skills and an unwavering positive attitude, with a passion for delivering exceptional guest experiences.
- An understanding of trust accounting principles and practices.
- A strong focus on safety, security, and compliance, with a commitment to upholding company policies and procedures.
We offer a competitive salary range of $70,000 - $80,000 per annum (excluding superannuation), as well as a range of benefits that reflect our commitment to our employees' well-being and success.
We pride ourselves on being a forward-thinking organization, dedicated to innovation and growth. Our employees enjoy access to training and development opportunities, flexible working arrangements, and a comprehensive employee recognition program.
