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Client Relationship Manager
2 months ago
Position Overview
We are seeking a skilled Account Manager (internally referred to as Sales Specialist) to oversee our Professional (out of home) sector in the Brisbane metropolitan area. This role will primarily focus on prospecting new accounts within the Clubs & Leisure segments while also managing a portfolio of existing clients in the Hotels, Healthcare, and Café sectors. You will have access to renowned brand tools such as Piazza D'oro, Espresso di Manfredi, L'OR, Pickwick, and Moccona to enhance your sales efforts.
Team Environment
You will be part of a knowledgeable and supportive team that will provide you with valuable insights into the coffee industry. Your responsibilities will involve significant travel to engage with new customers, alongside managing current accounts. One day each week will be dedicated to administrative tasks at our Brisbane office, where you will collaborate with your team to share successes and insights.
Key Responsibilities
- Identify and convert new accounts within your designated segments in Brisbane.
- Manage a direct customer base of approximately 50 accounts.
- Drive revenue growth by recognizing opportunities with existing clients.
- Collaborate effectively with various stakeholders to ensure clear communication and accountability.
- Take charge of account management, financial analysis, and business development opportunities, supported by a dedicated team.
- Establish a structured call cycle while maintaining flexibility in your approach.
Qualifications
We are looking for candidates who possess the following skills and experience:
- Proven sales experience, preferably in sectors such as Cafés, Hotels, Healthcare, and Clubs.
- Experience in the coffee industry is advantageous.
- A genuine passion for coffee and the ability to engage with customers professionally.
- Comfortable working independently while on the road and collaboratively as part of a team.
- A proactive mindset with enthusiasm for exploring commercial opportunities in the Brisbane area.
- Experience with CRM systems is preferred.
- Proficiency in PowerPoint and Excel.
- A valid driver's license and long-term work rights in Australia.
Benefits
What can you expect from this role?
- Competitive salary with superannuation contributions and bonus potential.
- Comprehensive support, training, and onboarding programs.
- Flexible summertime hours, allowing for early finishes on Fridays during daylight-saving months.
- A company vehicle with a petrol card for work-related travel.
- Access to complimentary coffee and tea on-site, along with quarterly staff orders of your favorite brands.
- Opportunity to purchase additional annual leave days.
- A dynamic and enthusiastic team environment.
If you are ready to embrace a new challenge, we encourage you to prepare your application and express your interest in this exciting opportunity.
Diversity and Inclusion Commitment
At JDE Peet's, we are dedicated to fostering a diverse, equitable, and inclusive workplace where everyone can thrive. We actively promote an environment free from discrimination based on race, ethnicity, gender identity, sexual orientation, religion, nationality, age, disability, or any other protected characteristic.
About JDE Peet's
JDE Peet's is a leading global coffee and tea company, serving millions of cups daily and headquartered in the Netherlands. With a rich history spanning over 265 years, we are committed to responsible sourcing and sustainability, aiming for 100% responsibly sourced coffee and green packaging.
Join us to explore the vast possibilities within the coffee and tea industry.
