Loan Operations Officer, Hybrid

4 weeks ago

Sydney, New South Wales, Australia Citi Full time

The Loan Doc & Proc Analyst 1 is a trainee professional role at Citi. This position requires a good knowledge of the range of processes, procedures, and systems used in carrying out assigned tasks. The candidate should have a basic understanding of the underlying concepts and principles upon which the job is based. The role involves interacting with the team to accomplish objectives and making evaluative judgments based on factual information. The individual is expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. The ability to exchange information in a concise and logical way and be sensitive to audience diversity is also essential. The impact of the job holder is restricted to their own job, and they must be accountable, ethical, results-oriented, trustworthy, and credible.

Key Responsibilities:

  • This role will review loan documentation and provide support to various tasks related to the loan process. Activities will include independently processing and closing loans within a complex loans operation environment.
  • Involved in providing day-to-day collateral management, which may include booking cash transactions and making payments, inputting general ledger entries, and performing complex calculations.
  • There may be possible interaction with other counterparties around positions and outstanding balances/claims.
  • Supports an expansive and diverse array of products and services.
  • Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research and makes recommendations to management to support process improvement.
  • Designs and analyzes moderately complex loan documentation reports for management requirements, support/control activities, and the launch of products/services.
  • Makes evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements.
  • Minimizes risk to the bank through increased knowledge of procedural requirements, understands and monitors errors to suggest solutions to reduce errors, and adheres to audit and control policies.
  • Often related, but not limited to, loan documentation processes.
  • Timely management and escalation of all inquiries and issues related to loan processing.
  • Demonstrates a sound level of understanding of products and processes and of how duties relate/integrate with others in the team and closely related teams.
  • Demonstrates an excellent knowledge of Bank-related systems.
  • Has direct interaction with external customers to disseminate or explain information.
  • Individuals at this level exhibit strong executional capabilities.
  • Utilizes strong communication, interpersonal, and diplomacy skills to interact with colleagues and stakeholders and to exchange potentially complex/sensitive information while being sensitive to audience diversity.
  • Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Requirements:

  • 2-4 years of experience in a relevant industry.
  • Proactive with a strong sense of responsibility.
  • Ability to collaborate with team members within and outside of their own team.
  • Can work well under pressure and multi-task with a sense of urgency.
  • Ability to perform well in a dynamic and fast-paced environment.

Education:

  • Bachelor's/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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