Aboriginal Development Support Specialist

1 week ago

Perth, Western Australia beBeeCommunication Full time $55,000 - $60,000
Customer Service Officer

We are seeking a Customer Service Officer to join our team in Perth. This is a 12-month full-time contract position with immediate commencement.

Key Responsibilities:
  • Coordinate daily operations and functions
  • Monitor, sort, and prioritize correspondence for the Aboriginal Development Team
  • Participate in relevant networks
  • Undertake administrative tasks pertaining to Aboriginal committees and other forums
  • Undertake administrative tasks pertaining to Aboriginal Development & Champion Centre finances
  • Provide logistical and administrative support for Aboriginal Development initiatives
  • Coordinate usage of the Champion Centre with internal and external users
  • Undertake administrative tasks pertaining to Bookings for the Champion Centre
  • Ensure all rooms are set up ready to receive the booking and confirm all rooms are in working order for the next room booking
  • Implement a digital communications plan for the Aboriginal Development Team
  • Support the Aboriginal Development Coordinator with the coordination of website and social media channels to ensure validity of content
  • Coordinate the collation and distribution of information to promote Aboriginal Development initiatives
  • Respond to social media comments and instant messages with accurate, customer-focused replies, sourced from relevant departments
  • Coordinate and assist with the creation and production of electronic digital assets, including graphics, photographs, and videos
  • Play a key role in coordinating major projects such as the annual NAIDOC celebrations
  • Assist with the development and organisation of community events for the Aboriginal Development Team

The ideal candidate will have strong communication skills, be able to triage quickly, and possess a calm, friendly, and supportive nature. They will also have the ability to quickly learn centre programs.

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