Aboriginal Community Support Specialist

4 days ago

Perth, Western Australia beBeeSupport Full time $92,817 - $98,420
Job Title:

Customer Service Support Specialist

">Job Description:

As a Customer Service Support Specialist, you will be the initial point of contact for individuals and businesses seeking support. Your role will be instrumental in helping customers access the tools, resources, and guidance they need to achieve their goals.

">Key Responsibilities:
  • Deliver high-quality customer service by responding to web and phone enquiries with professionalism, empathy, and cultural awareness;
  • Provide accurate information and guide customers through our range of business support services and programs;
">Required Skills and Qualifications:

You will bring strong communication and customer service skills, attention to detail, and ability to multitask. A passion for supporting First Nations communities and cultural capability are also essential.

">Benefits:

A values-based organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people; 15.4% employer contribution to superannuation; not-for-profit status, with access to Salary Packaging; four weeks annual leave, with half pay annual leave and purchased leave available; flexible working arrangements; professional development opportunities; eighteen days personal/carers leave; NAIDOC leave; First Nations Ceremonial leave; Cultural leave; paid volunteer leave.

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