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    {"title": "Night Guest Service Agent", "description": "Key ResponsibilitiesWe are seeking a skilled and experienced professional to join our team as a Night Guest Service Agent. As a key member of our front office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key...

Guest Services Representative

2 months ago

Sydney, New South Wales, Australia Marriott International Full time
{"title": "Guest Services Agent", "description": "Be Part of Our Community-Focused Team

At Sheraton, we believe that our guests and associates are at the heart of our communities. We invite you to join our team as a Guest Services Agent, where you will be part of a community that cares about each other and feels a sense of belonging.

Key Responsibilities:
  • Assist guests with check-in and departure processes
  • Handle general enquiries and create meaningful guest experiences
  • Build relationships with guests through engaging experiences and thoughtful service
  • Support the front office team with operational tasks
  • Take guest reservations and perform cash handling responsibilities
About You:
  • Experience with OPERA property management system or similar
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiasm to escalate your career
  • Self-motivation and a can-do attitude
Our Benefits:
  • Exclusive staff discounts on food and beverage and hotel rooms
  • Flexible working hours and locations through our Life with the Works program
  • Internationally recognized training programs and career opportunities
  • Genuine care for associates' wellbeing through our Employee Assistance Program
  • Opportunity to receive Employee Referral Incentives

Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years.

", "lang_code": "en-US"}