Airport Operations Manager

2 months ago


Melbourne, Victoria, Australia Jetstar Full time
About the Role

We are seeking a highly skilled and experienced professional to join our Airport Services team as a Turnaround Manager. In this role, you will be responsible for supporting our Melbourne Airport Leadership team to ensure the smooth operation of our airport services.

Key Responsibilities
  • Proactively identify and manage operational issues to minimize their impact on our customers and operations.
  • Develop and implement projects to improve aircraft turnaround services and deliver tactical, operational, and strategic improvement initiatives.
  • Support the management of domestic and international operational performance, ensuring consistency in achieving key performance indicators (KPIs) related to safety, on-time performance, customer satisfaction, and financial deliverables.
  • Coordinate operational turnaround requirements to ensure activities occur within our Precision Timing Schedule.
  • Build strong relationships with airport leaders, stakeholders, and suppliers to ensure day-to-day customer service standards and on-time performance are met.
  • Lead and maintain a skilled and enthusiastic workforce, aligned with business volume and targets.
  • Develop and implement ongoing performance management of relevant team members.
  • Foster an enhanced awareness of OH&S, aviation safety, and security policies among team members.
What We Offer
  • Access to unlimited heavily discounted fares to destinations worldwide, including discounts on airfares, accommodation, car hire, and travel insurance.
  • Salary packaging and leave benefits.
  • Opportunities to build a career across multiple functions, locations, and airlines within the Qantas Group.
  • Structured programs and resources to support your health and wellbeing and development.
About Jetstar

Jetstar is one of the largest low-cost airline groups in the Asia Pacific, operating a fleet of over 90 aircraft and offering more than 5,000 flights a week to 58 destinations in 18 countries and territories. Our mission is to offer all-day, every-day low fares to enable more people to fly to more places, more often.

We are an equal opportunity employer, encouraging diversity and supporting charities and environmental initiatives. We welcome applications from Aboriginal and Torres Strait Islander people and those from all backgrounds.



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