Airport Communications Specialist
4 weeks ago
We are seeking an experienced Airport Communications Specialist to join our team at Melbourne Airport. As a key member of our operations team, you will be responsible for ensuring accurate, timely, and appropriate communication to a wide range of customers and stakeholders.
Key Responsibilities:
- Provide a 24-hour communications, coordination, and monitoring point for external and internal operations within the Integrated Operations Centre (IOC)
- Assist the Managers within the Integrated Operations Centre (IOC) on other matters, including emergencies and operational events
- Coordinate airport communications, in a timely manner for operational information gathering, sharing, and education
- Manage and maintain Airport Coordination Systems, including Maximo (Fault Reporting), Access Control, CCTV System, and SMS
- Ensure accurate and timely provision of information across the airport
- Maintain all Terminal Operations Contacts lists
- Support the Airport Coordination Centre Supervisor in the maintenance of all ACC systems
- Deputise and provide relief coverage for the Airport Coordination Centre Supervisor
- Support the Airport Coordination Centre Supervisor and Airport Manager in all emergencies, operational, and customer events
Requirements:
- Knowledge of Airport Specific Systems
- Excellent customer service skills
- Effective interpersonal, written, and oral communication skills
- Experience in managing simultaneous workstreams
- Experience working in a high-paced, high-resilience environment
- Knowledge of aviation operating environments
About the Company:
Melbourne Airport is a leading transport hub and Victoria's gateway to the world. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation. We offer a dynamic and fast-paced work environment, with a focus on our people and their development.
Culture and Values:
We are a friendly, high-performance culture with a focus on our people and their development. Our values encourage all employees to Be You, Think Big, Own It, and Work Together. We provide a supportive environment, with benefits that include access to airport car parking, hybrid flexible working arrangements, and a range of social impact days and activities.
Benefits:
- Access to airport car parking 24 hours/365 days a year for both business and personal use
- Hybrid flexible working arrangements
- Airport Holiday, an additional day of leave
- Wellness Day, a further additional day of leave
- Discounted onsite childcare at Creative Garden Early Learning
- Mental health and well-being initiatives
- Employee Assistance Program (EAP)
- Career and professional development
- Active social culture and participation in a range of social impact days and activities
- Signature Experiences, including an airfield family day, and kids' footy day
- Access to an employee benefits scheme, including access to corporate rates and airport retailer discounts (including SkyBus)
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