
Retail Experience Specialist
20 hours ago
Are you a meticulous observer with excellent communication skills? Do you enjoy interacting with customers and providing valuable feedback?
This is an exciting opportunity to join our team as a Retail Experience Specialist. As a key member of our customer service team, you will be responsible for visiting retail outlets and gathering detailed information about the customer experience.
Responsibilities include:
• Visiting retail stores and posing as a customer to gather information about store presentation, service, selling skills, and cleanliness
• Making detailed observations about your experience and completing online surveys about the encounter
• Providing valuable feedback to clients about their customer experience
Requirements include:
• Excellent observational and communication skills
• Ability to work independently and manage multiple tasks
• Familiarity with online survey tools and software
• Reliable and flexible with ability to travel to various locations
Benefits include:
• Competitive hourly rate
• Opportunity to work with a variety of clients and gain industry insight
• Flexible scheduling to accommodate your needs
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