
Retail Customer Experience Specialist
1 day ago
We are seeking a diligent and detail-oriented Customer Service Reviewer to visit retail outlets and report back on store presentation, service, selling skills, and cleanliness.
This role involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.
The ideal candidate has an eye for detail and good memory, is reliable, has great communication skills, and access to the internet.
The number of assignments offered to you depends on your availability, ability to successfully complete tasks, location, willingness to travel, flexibility, and reliability.
Surveys can take from 10 minutes to 1 hour to complete.
Key Responsibilities:
- Visit retail outlets and observe store presentation, service, selling skills, and cleanliness.
- Complete surveys online about your experience.
- Have an eye for detail and good memory.
Requirements:
- Reliable and trustworthy.
- Good communication skills.
- Access to the internet.
- Availability to complete tasks.
- Ability to travel (if required).
Benefits:
- Flexible work arrangements.
- Opportunity to provide valuable feedback to clients.
Others:
- For over 20 years, we have been helping leading retail brands understand the experience they deliver to their customers. You can become a Customer Service Reviewer and make a difference.
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