Customer Service Experience Specialist
1 day ago
A customer-focused professional is required to deliver exceptional service experience across various retail outlets.
Job Description:This role involves posing as a customer, observing and documenting the store presentation, service quality, and cleanliness. The ideal candidate should have attention to detail, good memory, excellent communication skills, and access to the internet.
Key Responsibilities:- Visit retail outlets and conduct observations on store presentation, service quality, and cleanliness.
- Document findings through surveys online.
To be successful in this role, you will need:
- Excellent observation and documentation skills.
- Good memory and attention to detail.
- Effective communication and interpersonal skills.
- Access to the internet for survey completion.
As a valued member of our team, you will enjoy:
- The opportunity to work with various retail clients.
- Flexible work arrangements to suit your availability.
- Professional development opportunities to enhance your skills.
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