Retail Customer Experience Specialist

1 day ago


Brisbane, Queensland, Australia beBeeCustomerService Full time
Customer Service Excellence

This role involves visiting retail outlets to assess and report on store presentation, service, selling skills, cleanliness, etc. The ideal candidate should have an eye for detail, good memory, reliable, excellent communication skills, and access to the internet.

The number of assignments offered depends on the individual's availability, ability to successfully complete tasks, location, willingness to travel, flexibility, and reliability. Surveys can take anywhere from 10 minutes to 1 hour to complete.

For over 20 years, we have been helping leading retailers understand the experience they deliver to their customers. This is a fantastic opportunity to provide valuable feedback to our clients and gain valuable insights into customer behavior.

Key Responsibilities:

  • Visit retail outlets to assess store presentation, service, selling skills, cleanliness, etc.
  • Report back to our team with detailed observations about your experience.
  • Complete online surveys about your experience.

Requirements:

  • Eye for detail and good memory.
  • Reliable and flexible.
  • Excellent communication skills.
  • Access to the internet.

Benefits:

  • Opportunity to work with leading retailers.
  • Gain valuable insights into customer behavior.
  • Provide valuable feedback to our clients.

What We Offer:

  • A competitive rate per assignment.
  • Flexibility to work at your own pace.
  • Opportunity to work with a variety of retailers.


  • Brisbane, Queensland, Australia beBeeRetail Full time

    Job Title: Retail Experience SpecialistAre you a meticulous observer with excellent communication skills? Do you enjoy interacting with customers and providing valuable feedback?This is an exciting opportunity to join our team as a Retail Experience Specialist. As a key member of our customer service team, you will be responsible for visiting retail outlets...


  • Brisbane, Queensland, Australia beBeeReviewer Full time

    The Role">Customer Service Reviewer JobWe are seeking a diligent and meticulous individual to join our team as a Customer Service Reviewer. This role involves visiting retail outlets, observing store presentation, service, selling skills, and cleanliness, then completing an online survey about the experience.">This is a unique opportunity to work with...


  • Brisbane, Queensland, Australia beBeeReviewer Full time

    Customer Service ReviewerWe are seeking a diligent and detail-oriented Customer Service Reviewer to visit retail outlets and report back on store presentation, service, selling skills, and cleanliness.This role involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.The...


  • Brisbane, Queensland, Australia beBeeCustomerExperience Part time $50,000 - $70,000

    Customer Experience SpecialistAs a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience.Key Responsibilities:Engage with customers to understand their needs and preferencesProvide expert product knowledge and guidance to help customers make informed purchasing...


  • Brisbane, Queensland, Australia beBeeCustomerExperience Full time $37,500 - $52,500

    Customer Experience SpecialistWe are looking for a customer-focused team member to join our retail team. As a key contributor, you will be responsible for delivering exceptional customer experiences and maintaining high store standards.Responsibilities:Delight customers with outstanding service and maintain high store standardsContribute to a safe and...


  • Brisbane, Queensland, Australia beBeeSpecialist Full time $100,000 - $140,000

    Job OverviewWe seek a seasoned Digital Business Specialist to spearhead the development of our retail clients' next-generation digital customer experience. This pivotal initiative encompasses e-commerce capability and customer-facing platforms, with the successful candidate playing a central role in understanding business needs and translating them into...


  • Brisbane, Queensland, Australia beBeeCustomerService Full time

    Job Title: Customer Service Experience SpecialistA customer-focused professional is required to deliver exceptional service experience across various retail outlets.Job Description:This role involves posing as a customer, observing and documenting the store presentation, service quality, and cleanliness. The ideal candidate should have attention to detail,...


  • Brisbane, Queensland, Australia beBeeCustomerService Full time $40,459 - $61,619

    Customer Service RepresentativeWe are seeking highly motivated individuals to join our team as customer service representatives in a fast-paced retail environment. As a key member of our team, you will be responsible for delivering exceptional customer experiences and contributing to the overall success of our business. Responsibilities Deliver outstanding...


  • Brisbane, Queensland, Australia beBeeCustomerService Full time

    Job Title: Customer Service Expert">">This is a pivotal leadership role designed for a hands-on manager who thrives in a technical, trade-focused environment. As a customer service expert, you will be responsible for overseeing the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces our client's...


  • Brisbane, Queensland, Australia beBeeCustomerExperience Full time

    Job OverviewWe are seeking a Customer Experience Specialist to visit retail outlets and provide valuable feedback on store presentation, service, selling skills, and cleanliness.Key ResponsibilitiesVisit retail outlets and make detailed observations about the customer experience.Complete surveys online about the experience.Provide feedback on store...