Retail Experience Specialist

2 days ago


Brisbane, Queensland, Australia beBeeCustomerService Full time

Deliver exceptional customer experiences as a Customer Service Reviewer. We are seeking highly detail-oriented and reliable individuals to visit retail outlets, observe store presentation, service, and selling skills, then complete surveys about their experience.

Job Description

The ideal candidate will have an eye for detail, excellent communication skills, and access to the internet. This is a flexible opportunity with variable assignment frequency depending on your availability and location. Surveys can take anywhere from 10 minutes to 1 hour to complete.

We value our customers' feedback and believe it's essential to provide valuable insights to our clients. If you're passionate about delivering top-notch customer experiences, we encourage you to apply.

Key Responsibilities:
  • Visit retail outlets and observe store presentation, service, and selling skills
  • Complete surveys about your experience online
  • Maintain attention to detail and accuracy in your observations and reporting
  • Communicate effectively with internal teams and stakeholders
Requirements:
  • Demonstrated ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to maintain confidentiality and discretion when handling sensitive information
Benefits:

This role offers a unique opportunity to gain valuable experience in customer service and market research while making a positive impact on our clients' businesses.



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