Reservation Experience Specialist

7 days ago


Gold Coast, Queensland, Australia beBeeHospitality Full time $50,000 - $75,000
Job Summary

The Food & Beverage Reservations Agent role is a crucial part of providing exceptional experiences for guests.

Key responsibilities include:

  • Managing reservation requests across various platforms using efficient booking systems.
  • Nurturing strong relationships with guests, particularly VIPs and repeat visitors, by noting their preferences, dietary requirements, and special occasions.
  • Optimizing table allocation and guest flow across venues through proactive reservation management.

This position requires excellent communication and interpersonal skills, with a focus on delivering outstanding guest experiences.

Requirements

To succeed in this role, you should have:

  • Hospitality experience in luxury hotels or fine-dining establishments, with strong organizational skills.
  • A proven track record of building and maintaining strong relationships with guests.

We are looking for someone who is passionate about delivering exceptional service and creating memorable experiences for our guests. If you are a highly organized and skilled individual who thrives in fast-paced environments, we would love to hear from you.



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