Hotel Reservations Specialist

1 week ago


Gold Coast, Queensland, Australia beBeeReservations Full time $55,000 - $72,000
Job Description:

We are seeking a dynamic and customer-focused reservations specialist to join our team. As a key member, you will be responsible for handling incoming telephone accommodation reservations efficiently and effectively.

Your primary objective will be to address guest enquiries, cancellations, and amendments to reservations with ease, providing outstanding service at all times.

You will be the first point of contact for guests, responding to their needs and resolving any issues promptly.

Our ideal candidate will have excellent communication skills, both verbal and written, and be able to work under pressure in a fast-paced environment.

Required Skills and Qualifications:
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Proficiency in Opera Property Management System (or similar)
  • International hotel experience preferred but not essential
Benefits:

We offer a comprehensive benefits package, including:

  • A competitive salary
  • An enhanced benefits package
  • Flexible work options
  • Proactive health days
Career Development Opportunities:

We are committed to supporting your career growth and development. You will have access to:

  • Lifelong development programs
  • Career milestone celebrations
  • Transfer of entitlements as you move and grow with us

In return for your dedication and hard work, we offer a range of perks, including uniform, great room discount, and superb training.



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