Senior Technical Field Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeElectrical Full time $100,000 - $120,000
Job Description

As a senior field service technician, you will be responsible for providing on-site technical support for packaging automation equipment.

This is a senior-level, technically diverse role requiring strong PLC experience and proven field service capability.

You will work across multiple customer sites to ensure machinery performance, uptime, and customer satisfaction.

The key responsibilities include performing advanced electrical and mechanical service, installation, and repair work on Visy Automation and third-party equipment.

Key Responsibilities:
  • Perform advanced electrical and mechanical service, installation, and repair work on Visy Automation and third-party equipment
  • Troubleshoot and modify PLCs, touchscreen interfaces, robotics, and servo systems
  • Solve mechanical issues and interpret AutoCAD circuit and mechanical diagrams
  • Recommend and implement system improvements; deliver operator training
  • Complete detailed service reports with accurate diagnostics and part recommendations
  • Collaborate with engineers, suppliers, and customers to achieve successful outcomes
  • Lead safety compliance across all work environments, including customer sites
Requirements

To succeed in this role, you must have the following skills and qualifications:

  • A current Victorian A Grade Electrical Licence
  • 5+ years of senior field service or maintenance experience in manufacturing, packaging, automation, or similar industries
  • Strong mechanical aptitude or mechanical trade/technical background
  • Hands-on PLC experience (Allen Bradley, Siemens, Omron), with robotics, servo drives, pneumatics or hydraulics
  • Strong communication and leadership skills, with a passion for mentoring others
  • A genuine commitment to customer satisfaction and service delivery
  • Flexibility to travel interstate (and occasionally internationally)
What We Offer

We offer a range of benefits to our employees, including:

  • Opportunities for professional growth and development
  • Competitive salary and benefits package
  • Flexible working arrangements
  • Collaborative and dynamic work environment
How to Apply

Apply now to take your career to the next level and become a senior field service technician. If you are passionate about delivering exceptional customer service and have the required skills and qualifications, we want to hear from you.

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