Senior Technical Specialist

2 days ago

Melbourne, Victoria, Australia beBeeTechnical Full time $90,000 - $120,000
Desktop Support Engineer Position

We are seeking an experienced professional to provide technical assistance to senior executives and staff. This role involves working on-site and remotely, maintaining best-practice environments, and resolving hardware and software issues.

Key Responsibilities:
  • Daily technical support for desktops, laptops, and printers
  • Remote troubleshooting with end-users and documentation
  • Providing specialist advice to operational teams
  • Implementation of technical solutions, including setup and configuration
  • Maintenance of the operating system and software utilised within the network
Requirements:
  • On-site and remote management of hardware
  • Strong operational support with some field experience
  • Active Directory knowledge and experience
  • Desktop Imaging and software applications
  • Awareness of ITIL best practice methodology
  • Ability to prioritise, multi-task, and adapt to changing priorities

Our team is dedicated to providing exceptional service to community organisations and social causes. We value a collaborative culture and work together to make a positive impact.

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