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Strategic Claims Manager
2 weeks ago
Our team is responsible for managing workers compensation claims to achieve optimal return to work and claim outcomes. We aim to minimise the impact of workplace injuries and provide a high level of customer service to injured team members.
Key Responsibilities:
- Manage a portfolio of claims across multiple jurisdictions, ensuring compliance with legislative and business requirements
- Provide trusted advice and support to injured team members regarding their claims
- Work collaboratively with stakeholders to develop and implement claim strategies, ensuring timely and sustainable return to work
- Conduct claim reviews and case conferences as required
- Develop and mentor team members on strategic claims management practices
Requirements:
- Significant experience in workers compensation or insurance environment
- Excellent knowledge of current VIC Workers Compensation Legislation
- Experience in negotiating return to work and rehabilitation outcomes
- Well-developed interpersonal and influencing skills
- Ability to manage multiple priorities to meet agreed deadlines
- Genuine interest and passion to learn and develop new skills
Nice to Have:
- Tertiary qualification or training in allied health
- Knowledge of current TAS or SA Workers Compensation Legislation
About the Role:
As a Claims Management Specialist, you will play a critical role in helping us deliver our goal of providing excellent customer service and achieving optimal return to work and claim outcomes.
Our team works closely with various stakeholders, including injured team members, medical professionals, and other internal departments to ensure that claims are managed effectively and efficiently.
You will be responsible for developing and implementing claim strategies, conducting claim reviews and case conferences, and mentoring team members on strategic claims management practices.
We are looking for an experienced and skilled professional who has a strong understanding of workers compensation laws and regulations, as well as excellent communication and interpersonal skills.
The ideal candidate will have significant experience in workers compensation or insurance environment and a genuine interest and passion to learn and develop new skills.
If you are a motivated and results-driven individual who is passionate about delivering excellent customer service and making a real difference in the lives of injured team members, then we would love to hear from you
