Customer Service Ambassador
1 day ago
Job Overview:
">We are seeking a highly skilled Customer Service Representative to join our team in Canberra. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.
">About Us:
">BlueScope is a leading Australian-born global success story with operations spanning 15 countries. Our diverse portfolio of steel products has helped shape the nation, from iconic roofing solutions to large commercial and industrial projects.
">The Opportunity:
">This role offers a unique blend of customer-facing skills and sales experience. You will work closely with internal stakeholders to ensure seamless delivery of our products and services, continuously improving the customer experience and driving repeat business.
">Your Key Responsibilities:
">- ">
- Interact with customers via face-to-face interactions, managing quotes and queries efficiently.">
- Follow up on quotations and inquiries, converting them into sales opportunities.">
- Collaborate with internal teams, including marketing, warehouse, and sales departments, to meet customer expectations and requirements.">
- Continuously look for ways to improve the customer experience, enhancing our total value proposition.">
What We Offer:
">At BlueScope, we prioritize flexibility, safety, and well-being. We offer a competitive salary, access to ongoing training and development, and a positive work environment that fosters inclusivity and respect.
">About You:
">We seek a motivated individual with excellent communication skills, a can-do attitude, and high attention to detail. If you're passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, this could be the perfect opportunity for you.
">Why Choose BlueScope:
">As a leader in innovation and sustainability, we offer opportunities for growth, learning, and development. Join us in shaping the future through our people, products, and solutions.
">Estimated Salary: $65,000 - $80,000 per annum
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