Customer Service Ambassador

1 day ago


Canberra, ACT, Australia Bluescope Full time

Job Overview:

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We are seeking a highly skilled Customer Service Representative to join our team in Canberra. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.

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About Us:

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BlueScope is a leading Australian-born global success story with operations spanning 15 countries. Our diverse portfolio of steel products has helped shape the nation, from iconic roofing solutions to large commercial and industrial projects.

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The Opportunity:

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This role offers a unique blend of customer-facing skills and sales experience. You will work closely with internal stakeholders to ensure seamless delivery of our products and services, continuously improving the customer experience and driving repeat business.

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Your Key Responsibilities:

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  • Interact with customers via face-to-face interactions, managing quotes and queries efficiently.">
  • Follow up on quotations and inquiries, converting them into sales opportunities.">
  • Collaborate with internal teams, including marketing, warehouse, and sales departments, to meet customer expectations and requirements.">
  • Continuously look for ways to improve the customer experience, enhancing our total value proposition.">
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What We Offer:

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At BlueScope, we prioritize flexibility, safety, and well-being. We offer a competitive salary, access to ongoing training and development, and a positive work environment that fosters inclusivity and respect.

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About You:

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We seek a motivated individual with excellent communication skills, a can-do attitude, and high attention to detail. If you're passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, this could be the perfect opportunity for you.

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Why Choose BlueScope:

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As a leader in innovation and sustainability, we offer opportunities for growth, learning, and development. Join us in shaping the future through our people, products, and solutions.

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Estimated Salary: $65,000 - $80,000 per annum



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