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Customer Service Ambassador

1 month ago

Canberra, ACT, Australia Coles Full time

About Coles Supermarkets

Coles Supermarkets is a leading retailer in Australia, operating over 800 stores across the country. Our business is built on providing excellent customer service and quality products to our customers.

Job Description

We are currently seeking a Customer Service Ambassador to join our team at one of our supermarket locations. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer service, processing transactions, and maintaining a clean and safe store environment.

Key Responsibilities:

  • Customer Service: Provide a high level of customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Transactions: Process customer transactions accurately and efficiently, including scanning items, handling payments, and issuing change.
  • Store Maintenance: Maintain a clean and safe store environment, restocking shelves, cleaning equipment, and disposing of waste as required.

Requirements:

  • A Commitment to Excellent Customer Service: You must have a strong commitment to delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
  • Basic Math Skills: You must have basic math skills, including the ability to handle cash, operate a point-of-sale system, and perform simple calculations.
  • Physical Demands: You must be able to stand for long periods, lift heavy objects, and move quickly and safely around the store.

Benefits:

  • Competitive Salary: We offer a competitive salary, estimated to be between $23-$28 per hour, depending on location and experience.
  • Ongoing Training and Development: We provide ongoing training and development opportunities to help you grow and succeed in your role.
  • A Diverse and Inclusive Work Environment: We are committed to creating a diverse and inclusive work environment, where everyone feels valued and respected.

About You:

To be successful in this role, you must have a positive attitude, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.