Customer Experience Ambassador

4 days ago


Canberra, ACT, Australia Smiggle Full time

About Us

We are Smiggle, a leading retailer of fun and vibrant products. Our Canberra Civic store is currently seeking a bright and bubbly Casual Sales Assistant to join our team.

As a Customer Experience Ambassador, you will have a passion for delivering exceptional customer experiences. Your role will involve working with a supportive team to maximize sales, encourage customer loyalty, and support the management team with stock organization and visual merchandising.

Benefits

  • A competitive salary of $45,000 - $55,000 per annum, based on experience
  • 50% staff discount on Smiggle's amazing products
  • In-store coaching and comprehensive training plans
  • Opportunity to join our Future Leaders Program designed to develop and train our future Store Managers
  • Internal career opportunities across 7 brands and over 1,000 retail outlets

Key Responsibilities

  • Maximize every sales opportunity to achieve individual and store sales targets
  • Provide a genuine and unique experience for all customers that aligns with the Smiggle brand
  • Cash handling and processing sales
  • Working well within a team environment
  • Assist with stock management and visual merchandising
  • Follow loss prevention processes to minimize stock loss

Requirements

  • Demonstrate confidence to approach and connect with customers


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