Customer Service Team Lead
7 days ago
Cleanaway is a high growth, ASX listed organisation with over 7500 employees, dedicated to making a sustainable future possible, together.
The OpportunityWe are seeking a strong manager who is passionate about embracing our culture and can lead, motivate, and nurture their team effectively.
Key Responsibilities- Providing leadership, direction, and support to team members.
- Setting clear goals and objectives for the team and individuals.
- Coaching and mentoring team members to foster their professional growth and development.
- Ensuring team performance meets or exceeds expectations.
- Collaborating with other departments to achieve organisational objectives.
- Handling escalated issues and providing solutions as needed.
- Promoting a positive and inclusive work environment.
- Responsible for all HR-related issues affecting team members, including conducting appraisals, confirmations, promotions, and terminations.
- You have the ability to lead and manage diverse teams in a fast-paced, high-pressure environment.
- You are passionate about cultivating a positive and inclusive work culture for all.
- You have leadership experience with a transparent style that instils confidence and builds capability.
- You are solutions-focused and have the ability to identify opportunities to drive and deliver outstanding service.
- You have excellent communication, interpersonal, and organisational skills.
- You can effectively determine priorities and allocate work under high workloads.
- Competitive salary package
- Flexible working arrangements
- Career opportunities in a high growth, Australian business
- Supportive and safe work environment
- Paid parental leave
- Great company benefits, including employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance, and more.
We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples, as well as candidates of all ages, abilities, gender identities, experiences, and cultural backgrounds.
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