Customer Service Liaison

2 weeks ago


Dandenong, Victoria, Australia Gates Corporation Full time
Customer Service Coordinator Role Overview:

The Customer Service Coordinator is the primary point of contact for customers, handling inquiries and orders for Gates Corporation, a leading manufacturer of power transmission and fluid power solutions. This role is critical in providing exceptional customer service and ensuring customer satisfaction.

Key Responsibilities:

• Respond to customer service calls and email inquiries in a timely and professional manner.
• Communicate with customers to address issues, concerns, and complaints, providing solutions and alternatives when necessary.
• Process orders, checking EDI orders and entering them into the system before cut-off time or within the required timeframe.
• Organize and file designated requests and inquiries, archiving relevant documents for the Customer Service department.
• Relay customer quality concerns to the appropriate associates or departments, ensuring customer expectations are met.
• Proactively seek opportunities to enhance services and response times, complying with company policy and procedural requirements.

Requirements:

• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Strong organizational and time management skills.
• Proficiency in using computer systems and software.

About Gates Corporation:

Gates Corporation is a global leader in power transmission and fluid power solutions, recognized for quality and technological innovation. Our products are critical components used in diverse applications in the industrial and automotive market segments.

  • Dandenong, Victoria, Australia Ingram Content Group Full time

    Job Title: Client Services LiaisonJob Summary:As a Client Services Liaison at Ingram Content Group, you will play a crucial role in coordinating customer relationships and supporting the Sales Team and Publishers to ensure timely setup of print-on-demand publications and provide advice on all other Ingram services. Your goal will be to achieve sales growth...


  • Dandenong, Victoria, Australia Ingram Content Group Full time

    Job Title: Client Services LiaisonJob Summary: We are seeking a highly organized and detail-oriented Client Services Liaison to join our team at Ingram Content Group. As a key member of our Sales and Client Relations team, you will be responsible for coordinating customer relationships and supporting the Sales Team and Publishers to ensure timely setup of...


  • Dandenong, Victoria, Australia Ingram Content Group Full time

    Job DescriptionBecome a part of an innovative team helping to revolutionize the way publishers make books available in an on-demand world and helping to revolutionize the way that publisher content reaches readers around the world.Ingram Content Group is one of the world's largest and most trusted distributors of physical and digital content. Thousands of...


  • Dandenong, Victoria, Australia Gates Corporation Full time

    Customer Service Coordinator Role Overview:The Customer Service Coordinator is the primary point of contact for customers, handling inquiries and orders for Gates Corporation, a leading manufacturer of power transmission and fluid power solutions. This role is critical in providing exceptional customer service and ensuring timely order fulfillment.Key...


  • Dandenong, Victoria, Australia Gates Corporation Full time

    ROLE OVERVIEW:The Customer Service Coordinator is the first point of contact for customers, handling inquiries and orders with professionalism and efficiency. As a key member of the Gates Corporation team, you will be responsible for delivering exceptional customer experiences and ensuring seamless communication with customers and internal stakeholders.KEY...


  • Dandenong, Victoria, Australia Gates Corporation Full time

    ROLE OVERVIEW: As a Customer Service Coordinator at Gates Corporation, you will be the primary point of contact for customers, handling inquiries and orders with professionalism and efficiency. Your role will involve communicating with customers to address issues, concerns, and complaints, while also offering alternative products and upselling opportunities....


  • Dandenong, Victoria, Australia Ventura Bus Lines Full time

    About Ventura Bus LinesVentura Bus Lines has been a trusted name in transportation since 1924, providing reliable and sustainable bus services to the community. With a strong commitment to diversity, inclusion, and continuous improvement, we strive to deliver exceptional customer experiences.The RoleWe are seeking a highly skilled Customer Experience Officer...


  • Dandenong, Victoria, Australia Greencross Vets Full time

    Client Services RepresentativeWe are seeking a dedicated individual to join our team as a Casual Client Services Representative at Veterinary Referral Hospital Dandenong.Key Responsibilities:Greet and assist clients in person and over the phone, providing exceptional customer service.Manage client records and paperwork accurately, ensuring seamless patient...


  • Dandenong, Victoria, Australia Animal Referral Hospital Full time

    **Job Summary**We are seeking a dedicated and passionate individual to join our team as a Casual Client Services Representative at Veterinary Referral Hospital Dandenong.As a Client Services Representative, you will be the friendly face of our hospital, assisting pet owners and ensuring their experience with us is outstanding.Your key responsibilities will...


  • Dandenong, Victoria, Australia Greencross Vets Full time

    Job DescriptionWe are seeking a dedicated individual to join our team as a Casual Client Services Representative at Greencross Vets.As a Client Services Representative, you'll be the friendly face of our hospital, assisting pet owners and ensuring their experience with us is outstanding.Your Key ResponsibilitiesGreet and assist clients both in person and...


  • Dandenong, Victoria, Australia Greencross Vets Full time

    **Job Summary**We are seeking a dedicated and passionate individual to join our team as a Casual Client Services Representative at Greencross Vets.**Key Responsibilities:**Greeting and Assisting ClientsHandling Appointments and InquiriesManaging Client Records and PaperworkProviding Accurate InformationCoordinating with Veterinary StaffProcessing Client...


  • Dandenong, Victoria, Australia Frontline Construction Australia Full time

    About the RoleThis is a newly created position within Frontline Construction Australia, reporting directly to the General Manager. As the successful applicant, you will be responsible for overseeing the quality control and scheduling departments, ensuring efficient operations and providing guidance to key staff members.Key Responsibilities:Take overall...


  • Dandenong, Victoria, Australia Ingram Content Group Full time

    Job Title: Client Services RepresentativeJoin Ingram Content Group, a leading distributor of physical and digital content, as a Client Services Representative. In this role, you will be responsible for coordinating customer relationships and supporting the Sales Team and Publishers to ensure timely setup of print-on-demand publications and provide advice on...


  • Dandenong, Victoria, Australia Atlas Recruitment Experts Full time

    {"h1": "Customer Service Manager Job Description", "p": "At Atlas Recruitment Experts, we are seeking an experienced Customer Service Manager to oversee customer interactions and drive service excellence. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and support.", "ul": [{"li": "Oversee...


  • Dandenong, Victoria, Australia Sika Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...


  • Dandenong, Victoria, Australia AJ Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...


  • Dandenong, Victoria, Australia Atlas Recruitment Experts Full time

    About the RoleWe are seeking an experienced Customer Service Manager to lead our customer service team and drive service excellence across our organization.The successful candidate will be responsible for overseeing customer interactions, ensuring issues are resolved promptly and effectively. They will also act as the escalation point for complex inquiries,...


  • Dandenong, Victoria, Australia Atlas Recruitment Experts Full time

    About the RoleWe are seeking an experienced Customer Service Manager to lead our customer service team and drive service excellence across our organization.The successful candidate will be responsible for overseeing customer interactions, ensuring issues are resolved promptly and effectively, and acting as the escalation point for complex inquiries.Key...


  • Dandenong, Victoria, Australia Sika Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...


  • Dandenong, Victoria, Australia Ventura Bus Lines Full time

    {"title": "Customer Service Officer", "description": "About Ventura Bus LinesVentura Bus Lines has been a trusted transportation provider since 1924, serving the community with reliable and sustainable bus services.We pride ourselves on being a secure and robust employer in the essential services industry, offering a positive workplace culture that values...