Tourism Business Development Specialist

3 weeks ago

Sydney, New South Wales, Australia Fareharbor Full time

About FareHarbor

FareHarbor is a pioneering company in the tourism industry, dedicated to creating innovative solutions that empower businesses to thrive. With a strong focus on client satisfaction and industry growth, we're shaping the future of travel together.

Our team of passionate professionals is committed to delivering exceptional results, driving business success, and fostering a collaborative environment. We prioritize our employees' well-being, creativity, and personal growth, providing them with opportunities to learn, contribute, and make an impact.

Why Choose FareHarbor?

We offer a dynamic and supportive work environment, where everyone has a voice and can make a difference. Our clients operate in dozens of countries worldwide, from cooking classes in Italy to adventure hikes in New Zealand. We take pride in what we offer to tourism businesses of all shapes and sizes.

To succeed in this role, you'll need to be resourceful, detail-oriented, and able to think creatively about finding new opportunities for solid companies. You'll use various methods and strategies to find quality tour and activity companies, add them to our database quickly and accurately, and field inbound sales requests.

The Role

  • Find quality tour and activity companies using various methods and strategies
  • Add these companies to our database quickly and accurately
  • Field inbound sales requests and assign them to the correct sales department
  • Collaborate on larger projects with other Lead Generation Specialists and understand their impact on the business
  • Enrich and maintain the database with daily and weekly checks throughout the onboarding process
  • Understand and accurately explain complicated relationships between companies
  • Educate others on the importance of accurate data and efficient communication
  • Run, analyze, and interpret various database reports to identify trends and areas for improvement
  • Stay up-to-date on industry trends and news to ensure our products and services meet evolving customer needs

Requirements

  • 0-3 years of relevant experience in a related field
  • Multi-tasking and precision-oriented skills to manage competing priorities and achieve accuracy
  • Excellent communication skills - both verbal and written - to effectively collaborate with colleagues and stakeholders
  • Strong problem-solving and critical thinking skills to analyze complex information and make informed decisions
  • Able to work well in a fast-paced environment and adapt to changes as needed
  • Fluent in English (written and verbal) to communicate effectively with global colleagues and clients

Bonus Points:

  • Prior work experience in a SaaS company and/or the travel industry
  • CRM/database experience to leverage existing knowledge and skills

What We Offer

  • A competitive salary of approximately $65,000 per year
  • Global leave benefit to support work-life balance
  • 22 weeks paid parental leave and 2 weeks paid grandparent leave to prioritize family care
  • Extended care and bereavement leave to support employee well-being
  • Lifetime pension plan to secure financial stability in retirement
  • Central Amsterdam location with commuting allowance for public transport and subsidized lunch
  • Discounted CZ insurance for added peace of mind
  • Multicultural work environment with 45 different nationalities
  • Hybrid-friendly work arrangement to balance flexibility and collaboration
  • Commuting assistance and subsidized lunch
  • Wellness benefits including Headspace subscription and wellness webinars
  • 26 vacation days per year to recharge and relax

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