Sales Support Specialist

5 days ago


Sydney, New South Wales, Australia Nuvei Full time
About the Role

We are seeking a highly skilled and motivated Sales Support professional to join our team at Till, a leading integrated payment solutions provider. As a key member of our sales and operations teams, you will play a critical role in supporting our Australia-wide sales team and driving business growth.

As a Sales Support Specialist, you will be responsible for providing operational support to our sales team, including creating accounts, opportunities, and managing CRM account data. You will also conduct post-go-live check-ins with merchants and partners, provide training as needed, and ensure merchant requirements are met.

Key areas of delivery include:

  • Assisting sales teams with account creation, opportunity management, and CRM data management
  • Conducting post-go-live check-ins with merchants and partners, providing training and ensuring merchant requirements are met
  • Managing T1 and T2 customer configuration updates, collaborating with Customer Support as needed
  • Conducting merchant retention on T1 and T2 offboarding requests
  • Working closely with sales and onboarding teams to ensure a positive merchant experience
  • Overseeing change management for T1 and T2 account resigns
About You

We are open to candidates with different skills and backgrounds who can help us deliver on this role. To be successful, you will need:

  • Excellent communication skills, both written and verbal
  • Exceptional attention to detail and broad administrative experience
  • Ability to work independently and manage multiple tasks efficiently
  • Knowledge of CRM usage is a plus, but not essential
About Us

Till is a dynamic, inclusive, and supportive work environment that fosters collaboration, innovation, and creativity. We offer flexible working arrangements, opportunities for career advancement and growth, and employee recognition and reward programs. As an equal opportunity employer, we value diversity and are committed to your personal and professional growth.

By joining our organization, you will be part of a forward-thinking team that values your expertise and is committed to your success.


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