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Sales Support Specialist

1 month ago

Sydney, New South Wales, Australia Firesoft People Full time

About the Role

We are seeking a highly motivated Sales Support Specialist to join our team in Sydney. As a Sales Support Specialist, you will play a key role in supporting the broader sales team to service customers. Your primary duties will include customer service, quoting, and administration, as well as generating new business meetings.

Responsibilities:

  • Prepare IT quotes for customers on hardware, software, consulting services, and managed services across a wide range of vendors, distributors, and in-house solutions.
  • Respond to inbound leads and work closely with vendors and distributors.
  • Provide excellent customer service to our clients and broader sales team.
  • Be analytical and able to problem-solve customer queries.
  • Provide support to the Sales Team.

Requirements:

  • 1-2 years' experience in a Sales support role.
  • Excellent verbal and written communications skills.
  • High attention to detail.
  • Eager to learn.
  • Systems experience.
  • Hybrid role – 2/3 days in the office and rest at Home.
  • Ideal candidate would be from a distributor or Similar IT company.

Culture & Benefits:

  • Ongoing support, training, and development to be successful in the role.
  • Hybrid working environment.
  • Regular, fun social events.
  • Workplace giving program, including paid volunteer days.