Claims Portfolio Manager

7 days ago


Brisbane, Queensland, Australia Vero Insurance Full time
Transforming Lives through Insurance Excellence

We are seeking a skilled Claims Advisor to join our team in Brisbane, Australia. This is an exciting opportunity to work closely with injured parties, healthcare professionals, and legal representatives to ensure the best possible outcomes for our customers.

About the Role
  • Assess claims for reasonable and appropriate treatment and rehabilitation needs.
  • Investigate claims and interpret medical documents with a focus on proactive claims management.
  • Ensure legislative compliance timeframes are met in conjunction with following all internal policies and procedures.
  • Provide exceptional customer service to all internal and external stakeholders.

This role involves managing a portfolio of claims from lodgement to resolution, calculating settlement offers, negotiating settlements, and attending settlement conferences. If you're passionate about delivering excellent customer experiences, we encourage you to apply.

Your Success Factors
  • Critical thinking and problem-solving skills to navigate complex claims scenarios.
  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills to meet deadlines and prioritize tasks effectively.
  • A passion for delivering exceptional customer service and ensuring customer satisfaction.
What We Offer
  • A competitive salary range of AU$65,000 - AU$85,000 per annum.
  • An attractive benefits package including hybrid working arrangements, employee discounts, and study support.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A collaborative and dynamic work environment that values diversity, equity, and inclusion.

Vero Insurance is committed to building futures and protecting what matters. If you're a motivated and customer-focused individual looking to make a difference, we invite you to apply for this exciting opportunity.



  • Brisbane, Queensland, Australia Sedgwick Full time

    A career at Sedgwick means experiencing our culture of caring. We start by taking care of you, our valued colleague.As a Claims Portfolio Manager, you will be responsible for managing a portfolio of domestic home property claims and delivering a best-in-market claims experience to our customers. You will achieve the most cost-effective and timely outcomes in...


  • Brisbane, Queensland, Australia Sedgwick Full time

    About SedgwickSedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.Job SummaryWe are seeking a skilled Claims Portfolio Manager to join our team. As a Claims Portfolio Manager,...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    **Job Title:** Claims Portfolio Manager**Estimated Salary:** AU$120,000 - AU$150,000 per annum, depending on experience.About Suncorp GroupSuncorp Group is a leading insurance and banking provider in Australia and New Zealand. We pride ourselves on our commitment to creating a diverse, inclusive, and connected culture where our people can thrive.**Job...


  • Brisbane, Queensland, Australia Sedgwick Full time

    Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.About the RoleWe are seeking an experienced Claims Portfolio Manager to join our team. As a key member of our claims team,...


  • Brisbane, Queensland, Australia Auto & General Insurance Full time

    We are seeking a highly skilled Claims Portfolio Manager to join our team at Auto & General Insurance.The successful candidate will have a proven track record in managing complex motor insurance or credit hire claims, with exposure to civil litigation. They will be responsible for end-to-end management of a portfolio of credit hire files, assessing liability...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    {"title": "Job Description", "sections": [{"title": "About the Role", "content": "We are seeking an experienced Senior Claims Officer to join our team at Suncorp Group.As a key member of our claims team, you will have a portfolio of Property Liability claims to manage, ensuring the most cost-effective and timely outcomes are achieved.", "listings":...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Senior Claims Officer RoleWe are seeking a highly skilled and experienced Senior Claims Officer to join our team. As a key member of our claims management group, you will be responsible for managing a portfolio of Property Liability claims from start to finish.Key ResponsibilitiesManage Property Liability claim files efficiently and effectively, ensuring...

  • Claims Officer

    1 week ago


    Brisbane, Queensland, Australia Cover More Group Full time

    About UsCover-More Group is a global leader in travel insurance, with over 1500 employees worldwide. We are passionate about providing exceptional service to our customers and partners.We value optimism, caring, togetherness, reliability, and determination. Our diverse team of digital natives, actuaries, marketers, doctors, nurses, case managers, claims...

  • Claims Team Manager

    3 weeks ago


    Brisbane, Queensland, Australia NTI Full time

    Job Description:As a key member of NTI’s Recoveries leadership team, you will play a pivotal role in developing and strengthening our exceptional claims offering. Your responsibilities will include leading a team of Recovery Consultants to efficiently manage diverse recovery portfolios. You will work closely with the National Recoveries Manager and other...

  • Claims Officer

    4 weeks ago


    Brisbane, Queensland, Australia Cover More Group Full time

    Unlock Your Career in InsuranceCover-More Group is a global leader in travel insurance, and we're looking for a talented Claims Officer to join our team. As a Claims Officer, you'll play a critical role in managing a portfolio of claims for our travel insurance customers across multiple brands.Your Key ResponsibilitiesManage, assess, and investigate claims...

  • Claims Manager

    4 weeks ago


    Brisbane, Queensland, Australia Sedgwick Full time

    About the RoleWe are seeking a skilled Claims Manager to join our team at Sedgwick. As a Claims Manager, you will be responsible for managing a portfolio of domestic home property claims and delivering a best-in-market claims experience to our customers.Key ResponsibilitiesManage a portfolio of property claims;Review for continuous improvement across claims...

  • Claims Manager

    2 weeks ago


    Brisbane, Queensland, Australia solera Full time

    Solera is seeking an experienced Insurance Claims Specialist to coordinate day-to-day operations of claims across our supplier network for our insurer clients in Australia.The ideal candidate will have a background in Property Claims Coordination/Management and be responsible for engaging and building relationships with our clients and supply chain partners...


  • Brisbane, Queensland, Australia solera Full time

    Insurance Portfolio ManagerWe are seeking an experienced Insurance Portfolio Manager to coordinate day-to-day operations of claims across our supplier network for our insurer clients in Australia.About the RoleIn this role, you will be responsible for engaging and building relationships with our clients and supply chain partners to manage the assessment and...

  • Claims Manager

    4 weeks ago


    Brisbane, Queensland, Australia Sedgwick Full time

    About UsSedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.Job SummaryWe are seeking a highly skilled Claims Manager to join our team. As a Claims Manager, you will be...


  • Brisbane, Queensland, Australia Randstad Full time

    Head of Recoveries | North Lakes, QLD | Global Insurer | Flexibility, Great Salary + BonusStep into a senior leadership role with a global insurance powerhouse as Head of Recoveries within our Motor Claims, Third-Party Recoveries team. We're seeking a seasoned leader to oversee a robust recoveries portfolio, delivering impactful claims recovery strategies...


  • Brisbane, Queensland, Australia Ensure Recruitment Full time

    Job Title: Liability Claims SpecialistAre you a skilled professional looking for a challenging role in claims management? We have an exciting opportunity for a Liability Claims Specialist to join our team.About the Role:We are seeking a highly experienced Liability Claims Specialist to join our team. As a Liability Claims Specialist, you will be responsible...

  • Claims Manager

    4 weeks ago


    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    About the RoleWe're seeking a skilled Claims Manager to join our Member Insurance & Claims team. As a Claims Manager, you will be responsible for the case management and completion of a portfolio of claims on behalf of the Trustee.You will proactively manage all claim types and claims handling activities from lodgment through to decision by the insurer or...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Senior Claims OfficerEstimated salary: $150,000 - $180,000 per annum.About the Role:We are seeking an experienced Senior Claims Officer to join our team in Sydney or Brisbane. As a senior member of the claims team, you will play a critical role in managing a diverse portfolio of complex/sensitive/high risk Professional and Financial Lines claims.You will...


  • Brisbane, Queensland, Australia Randstad Full time

    We're seeking a highly skilled Marine Claims Officer to manage our complex marine claims portfolio. This role will involve overseeing the entire lifecycle of marine claims, from initiation to resolution, ensuring seamless processing and efficient outcomes.Key Responsibilities:Collaborate with clients, adjusters, and service providers to ensure timely claim...


  • Brisbane, Queensland, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Transforming Claims ExperienceAt Allianz, we're committed to delivering exceptional customer outcomes in claims management. As a Claims Management Specialist, you'll play a vital role in driving proactive claims management and building strong relationships with stakeholders.Your Key Responsibilities:Manage a portfolio of CTP claims from lodgement to...