Front Office Ambassador

2 weeks ago


Gold Coast, Queensland, Australia beBeeCustomer Full time
Job Description

We are seeking a highly skilled Front Office Ambassador to join our vibrant team. As a Front Office Ambassador, you will be the first point of contact for guests and visitors, providing exceptional service and ensuring their stay with us is memorable.

Your key responsibilities will include:

  • Delivering service excellence, from check-in to check-out and everywhere in between
  • Oftentimes being the first point of contact for guests and visitors
  • Completing a wide variety of front office tasks, which will ensure that every day is different
  • Providing guests and visitors with local information about neighbourhood attractions and amenities
Required Skills and Qualifications

To succeed in this role, you will need:

  • The ability to work under pressure, multitask and think on your feet to quickly resolve issues
  • Strong communication skills and pride in personal presentation
  • A passionate person who can make both colleagues and guests smile
  • Somone with apparent energy and a positive attitude
  • A genuine customer service focus and a strong dedication to always making our guests smile during their stay
Benefits

As a Front Office Ambassador with us, you will enjoy:

  • Limited opportunities to grow your career within a supportive network of like-minded professionals
  • An environment where we encourage you to bring your real self to work, unleash your creativity and have fun
  • Special team member rates across Australia - from 30% off
Others

Please note that Aboriginal & Torres Strait Islander people are strongly encouraged to apply.



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