Front Office Service Ambassador
1 day ago
Job Summary:
We are seeking a highly skilled and organized Front Office Service Ambassador to provide exceptional guest experiences. This dynamic role requires the ability to multitask, work in a fast-paced environment, and maintain a positive attitude when interacting with guests.
About the Role:
This is an exciting opportunity for a professional to take their career to new heights. As a Front Office Service Ambassador, you will have the chance to develop your skills, grow your knowledge, and contribute to the success of our team.
Key Responsibilities:
- Welcome and check-in guests in a friendly and efficient manner
- Complete check-out processes accurately and promptly
- Provide exceptional concierge services, including luggage management and room assignments
- Manage guest requests and resolve any issues that may arise
- Maximize sales revenues through upselling and marketing programs
Required Skills and Qualifications:
- Calm, efficient, and organized with great attention to detail
- Excellent personal presentation and communication skills
- Ability to multitask while maintaining a positive attitude when working with guests
- Computer literate and able to navigate through company systems
Benefits:
- Access to the world's best Team Member Travel Program with highly discounted rates
- Discounts of up to 25-50% on products and services in participating outlets
- Comprehensive training and support for your new role
- Access to Hilton University training, offering more than 3000 learning programs
- Extensive range of career development opportunities
Why Choose Us:
- Opportunity to work with a talented team and contribute to our success
- Chance to develop your skills and grow your knowledge
- Access to comprehensive training and support
- Extensive range of career development opportunities
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