Front Office Ambassador

23 hours ago


Gold Coast, Queensland, Australia beBeeCustomerService Full time $39,000 - $54,000
Job Description:">

We are seeking a talented customer service professional to join our dynamic team at a luxurious resort on the Gold Coast.

As a front office attendant, you will be responsible for delivering exceptional customer experiences, ensuring that all guests have an unforgettable stay. You will work closely with the front office team to provide assistance with check-in and check-out processes, answering inquiries, and resolving any issues that may arise.

To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to multitask and work under pressure. Experience in the hospitality industry is highly regarded, particularly if you have worked with property management systems.

Key Responsibilities:
  • Provide exceptional customer service
  • Assist with check-in and check-out processes
  • Answer inquiries and resolve issues
  • Multitask and work under pressure
  • Work effectively with the front office team

Required Skills and Qualifications:
  • Excellent communication and problem-solving skills
  • Ability to multitask and work under pressure
  • Experience in the hospitality industry (preferably with property management systems)

Benefits:

Join a dynamic team where you can grow and develop your skills. Enjoy excellent benefits and the opportunity to work in a fast-paced environment.



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