Front Office Ambassador

1 day ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $43,000 - $75,500
Job Description">

As a Guest Service Agent, you will play a vital role in ensuring the satisfaction of our guests by delivering exceptional service and creating memorable experiences.

You will be responsible for managing front office operations, including checking-in and checking-out guests, handling guest inquiries, and resolving any issues that may arise during their stay.

Our ideal candidate is someone who possesses excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment and think on their feet to resolve complex issues.

You will also have the opportunity to develop your knowledge of local attractions and amenities, providing valuable insights to our guests and enhancing their overall experience.

">Requirements">

  • Strong communication and interpersonal skills, with the ability to interact effectively with guests and colleagues at all levels.

  • Excellent problem-solving skills, with the ability to think critically and creatively to resolve complex issues.

  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.

  • Knowledge of local attractions and amenities, with the ability to provide valuable insights to our guests.

  • Passion for delivering exceptional customer service, with a focus on creating memorable experiences for our guests.

  • Positive attitude and energy, with the ability to motivate and inspire others.

">Benefits">

We offer a range of benefits to support the well-being and career development of our employees, including:

  • Opportunities for career growth and advancement within the company.

  • A supportive and collaborative work environment.

  • Competitive salary and benefits package.

  • Professional development opportunities, including training and education programs.

  • Recognition and rewards for outstanding performance.

">Why Work for Us?">

We are a dynamic and innovative company that values creativity, teamwork, and customer satisfaction. We offer a range of benefits and opportunities to support the well-being and career development of our employees, including:

  • Opportunities for career growth and advancement within the company.

  • A supportive and collaborative work environment.

  • Competitive salary and benefits package.

  • Professional development opportunities, including training and education programs.

  • Recognition and rewards for outstanding performance.

">

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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