Accommodation Services Manager
4 weeks ago
We are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care and Disability Services. As a key member of our leadership team, you will be responsible for providing leadership and continuously improving Supported Accommodation Services for people living with disability.
Key Responsibilities:
- Lead and develop the support worker teams to ensure high-quality direct care services for people with a disability and complex support needs.
- Manage the day-to-day running of allocated sites, ensuring clients' needs are met and support workers uphold their duties in a prompt and professional manner.
- Ensure medication plans, distribution, and administration are carried out correctly.
- Respond to unplanned support call requests and identify any disputes or complaints, escalating them in a timely manner.
- Liaise with the SDA property manager to advise of any property repairs and incidents.
- Complete monthly audits on fire drills, first aid kits, and WHS monthly auditing.
- Participate in internal and external audits.
Requirements:
- Minimum 2 years' proven leadership experience in health, particularly client/case management, quality management, incident management, and resolution.
- Knowledge of the changing environment in the disability/health sector.
- Strong people management and team leadership skills.
- Exemplary customer service skills.
- Willingness to take ownership and hold people accountable.
- High level of computer literacy with experience in Microsoft Office and data management systems.
- Excellent verbal and written communication skills, particularly in dealing with sensitive information.
- Ability to thrive in a fast-paced and challenging environment.
Additional Requirements:
- Current National Police Check.
- NDIS Worker Screening Check.
- Evidence of current work rights in Australia.
- Current Australian Driver's license.
What We Offer:
- Opportunity to work for a rapidly growing disability and aged care provider.
- Friendly team environment with a great community care spirit.
- Employee Assistance Program for staff and their families.
- Flexible work initiatives for real work-life-balance, including a month RDO.
- Employee of the month.
- Shine Awards.
- WhereFit - Fitness perks and discounts.
- Retail discounts.
- Novated vehicle leasing.
- Annual performance reviews.
-
Accommodation Services Manager
3 weeks ago
Parramatta Park, Queensland, Australia Claro Aged Care & Disability Services Full timeJob Opportunity: Accommodation Services ManagerWe are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care & Disability Services.About the RoleThe successful candidate will be responsible for leading and continuously improving Supported Accommodation Services for people living with disability.Key Responsibilities:Lead and...
-
Accommodation Services Manager
4 weeks ago
Parramatta Park, Queensland, Australia Claro Aged Care and Disability Services Full timeAbout the Role:We are seeking an experienced Accommodation Services Manager to lead our team in providing high-quality direct care services for people with a disability and complex support needs.The Accommodation Services Manager will be responsible for the leadership of a team of staff across a small portfolio of accommodation sites, ensuring clients' needs...
-
Accommodation Services Manager Position
4 weeks ago
Parramatta Park, Queensland, Australia Claro Aged Care & Disability Services Full timeJob Title: Accommodation Services ManagerWe are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care & Disability Services.About the RoleThe Accommodation Services Manager will provide leadership and continuously improve Supported Accommodation Services for people living with disability. This role will be responsible for...
-
Accommodation Services Director
4 weeks ago
Parramatta Park, Queensland, Australia Claro Aged Care and Disability Services Full timeJob Title: Accommodation Services ManagerWe are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care and Disability Services. As a key member of our leadership team, you will be responsible for providing leadership and continuously improving Supported Accommodation Services for people living with disability.Key...
-
Accommodation Services Director
4 weeks ago
Parramatta Park, Queensland, Australia Claro Aged Care & Disability Services Full timeJob Title: Accommodation Services ManagerWe are seeking an experienced Accommodation Services Manager to lead our team and provide high-quality direct care services for people with a disability and complex support needs.Key Responsibilities:Lead and develop the support worker teamsManage the day-to-day running of allocated sitesEnsure medication plans,...
-
Accommodation Services Director
3 weeks ago
Parramatta Park, Queensland, Australia Claro Aged Care and Disability Services Full timeAbout the RoleWe are seeking an experienced Accommodation Services Manager to lead our team in providing high-quality direct care services for people with a disability and complex support needs.Key ResponsibilitiesLead and develop a team of support workers to ensure the provision of high-quality direct care services.Manage the day-to-day running of allocated...
-
Accommodation Services Director
3 weeks ago
Parramatta Park, Queensland, Australia Claro Aged Care & Disability Services Full timeAbout the Opportunity:We are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care & Disability Services.Key Responsibilities:Lead and develop the support worker teams to ensure high-quality direct care services for people with disability and complex support needs.Manage the day-to-day running of the allocated sites,...
-
Aged Care Services Director
1 week ago
Parramatta Park, Queensland, Australia Claro Aged Care and Disability Services Full timeAccommodation Services ManagerWe are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care and Disability Services.The role will provide leadership and continuously improve Supported Accommodation Services for people living with disability.This position is responsible for ensuring clients' needs are met, while also...
-
Reservations Service Coordinator
3 weeks ago
Parramatta Park, Queensland, Australia Novotel Full timeHotel Reservations AgentNovotel Sydney Parramatta is seeking a skilled Reservations Agent to join their team. The ideal candidate will have prior experience in a reservations or front desk role within the hospitality industry.Key ResponsibilitiesManage and process all reservations via phone, email, and online platforms with a focus on accuracy and attention...
-
Customer Service Representative
1 month ago
Parramatta Park, Queensland, Australia Novotel Full timeJob Title: Reservations AgentJob Summary:We are seeking a highly skilled and experienced Reservations Agent to join our team at Novotel Sydney Parramatta. As a key member of our front desk team, you will be responsible for managing and processing all reservations via phone, email, and online platforms with a focus on accuracy and attention to detail.Key...
-
Customer Service Representative
4 weeks ago
Parramatta Park, Queensland, Australia Australian Unity Full timeJob Summary:A Customer Service Representative is required to join our Home Health Finance Team at Australian Unity. This is a permanent full-time opportunity with hybrid work options. As a key member of our team, you will play a crucial role in collecting and reconciling payments, ensuring effective business relationships with clients, funders, and...
-
Customer Service Representative
3 weeks ago
Parramatta Park, Queensland, Australia Australian Unity Full timeRole OverviewAustralian Unity is seeking a Customer Service Representative to join our Home Health Finance Team. As a key member of the team, you will play a crucial role in collecting and reconciling payments while ensuring effective business with individual clients, funders, and government organisations.Key ResponsibilitiesCollecting, receipting, and...
-
Customer Service Representative
2 weeks ago
Parramatta Park, Queensland, Australia Novotel Full timeAbout NovotelWe are a leading hotel chain with a strong presence in the hospitality industry.Job Title: Reservations AgentEstimated Salary: AU$65,000 - AU$80,000 per annum, depending on experience and qualifications.Job Description:Key Responsibilities:Reservations Management: Manage and process all reservations via phone, email, and online platforms with a...
-
Customer Service Manager
1 month ago
Parramatta Park, Queensland, Australia Myer Full timeAbout the Role:As the Customer Service Manager at Myer, you will be responsible for leading and managing a team of sales and service professionals to deliver exceptional customer experiences and drive profitable sales. You will champion our Customer First Strategy, manage day-to-day operations, coach and mentor team members, and drive high-performance sales...
-
Service Support Manager
4 weeks ago
Parramatta Park, Queensland, Australia NSW Department of Communities and Justice Full timeJob SummaryThe Service Support Manager plays a pivotal role in supervising and leading a team of staff that provide administration support to staff and Community Services clients. This position requires effective planning, management, and monitoring of administrative and site management functions within the Community Service Centre(s).Key...
-
Operational Services Manager
5 days ago
Parramatta Park, Queensland, Australia BGIS Global Integrated Solutions Canada Full timeBGIS Global Integrated Solutions Canada is a leading provider of facility management services. We are seeking an experienced Operational Services Manager to oversee the delivery of our services, ensuring that all contractual Key Performance Indicators (KPIs) are met.The ideal candidate will have a strong background in large-scale maintenance management and...
-
Business Services Manager
4 weeks ago
Parramatta Park, Queensland, Australia BDO Full timeAbout the RoleBDO is seeking a highly skilled Business Services Manager to join our team. As a key member of our Business Services division, you will play a critical role in ensuring our clients' success by providing world-class advisory and compliance services.As a Business Services Manager, you will be responsible for managing client engagements and...
-
Customer Service Manager
4 weeks ago
Parramatta Park, Queensland, Australia Myer Full timeAbout the Role:As the Customer Service Manager at Myer, you will be responsible for leading a team of Service and Selling professionals to deliver exceptional customer experiences and drive profitable sales. This role requires a strong leader who can champion our Customer First Strategy, manage day-to-day operations, and coach and mentor teams to achieve...
-
Case Manager
1 month ago
Parramatta Park, Queensland, Australia Australian Barnardos Recruitment Services Full timeAbout the RoleBarnardos Australia is seeking a dedicated and compassionate Case Manager to join our team in Cranebrook. As a key member of our Adolescent Alcohol and Other Drug Abuse Diversionary (ADAPT) Program, you will be responsible for providing case management and care coordination services to young people with complex needs.Key ResponsibilitiesConduct...
-
Case Manager
4 weeks ago
Parramatta Park, Queensland, Australia Australian Barnardos Recruitment Services Full timeAbout the RoleBarnardos Australia is seeking a dedicated and compassionate Case Manager to join our team in Cranebrook. As a Case Manager, you will be responsible for providing case management and care coordination services to young people aged 12-21 who require coordination of individual care, support, and advocacy to access health and social services.Key...
