Aged Care Services Director

2 weeks ago

Parramatta Park, Queensland, Australia Claro Aged Care and Disability Services Full time
Accommodation Services Manager

We are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care and Disability Services.

The role will provide leadership and continuously improve Supported Accommodation Services for people living with disability.

This position is responsible for ensuring clients' needs are met, while also ensuring support workers uphold their duties in a prompt and professional manner.

Key Responsibilities:
  • Lead and develop the support worker teams
  • Manage the day-to-day running of allocated sites
  • Ensure medication plans, distribution, and administration are carried out
  • Respond to unplanned support call requests
  • Identify disputes or complaints and escalate them in a timely manner
  • Respond to incidents and feedback in a timely manner
  • Liaise with the SDA property manager to advise of any property repairs or incidents
  • Complete monthly audits on fire drills, first aid kits, and WHS auditing
  • Participate in internal and external audits

Salary: AU$ 80,000 - AU$ 100,000 per annum, depending on experience. We offer a competitive remuneration package, including benefits and opportunities for career growth.

Requirements:
  • Minimum 2 years' proven leadership in health, particularly client/case management, quality management, incident management, and resolution
  • Knowledge of the changing environment in the disability/health sector
  • Strong people management and team leadership skills
  • Exemplary customer service skills
  • Willingness to take ownership and hold people accountable
  • High level of computer literacy with experience in Microsoft Office and data management systems
  • Excellent verbal and written communication skills, particularly in dealing with sensitive information
  • Ability to thrive in a fast-paced and challenging environment
Additional Requirements:
  • Current National Police Check
  • NDIS Worker Screening Check
  • Evidence of current work rights in Australia
  • Current Australian Driver's license

About Us: At Claro Aged Care and Disability Services, we pride ourselves on being an equal opportunity employer committed to supporting an inclusive and diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities, and expressions, and LGBTIQA+ people.

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