Customer Service Manager
4 weeks ago
About the Role:
As the Customer Service Manager at Myer, you will be responsible for leading and managing a team of sales and service professionals to deliver exceptional customer experiences and drive profitable sales. You will champion our Customer First Strategy, manage day-to-day operations, coach and mentor team members, and drive high-performance sales and service culture.
About You:
- Previous experience as a retail manager, area manager, or similar
- People leadership skills with a 'hands-on' approach are essential
- Demonstrated ability to lead a team to achieve sales and meet KPIs
- Experience in performance management will be highly regarded
- Superior customer service and selling skills
- Strong retail, financial, and business acumen
- Excellent time management skills with the ability to work independently on prioritizing and meeting deadlines
Benefits:
- Become a leader within one of Australia's most-loved department stores
- Career development and progression opportunities
- A great range of discounts and Myer Team Member exclusive offers
- Access to volunteer, parental, and lifestyle leave
- Service Recognition, Inspirational People Awards, and more
Myer is a place where you can thrive and flourish, with a focus on making your work life meaningful. We offer flexible options to balance your work and personal life, and we're committed to helping you achieve your goals.
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