Accommodation Services Director

1 week ago

Parramatta Park, Queensland, Australia Claro Aged Care & Disability Services Full time

About the Opportunity:

We are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care & Disability Services.

Key Responsibilities:

  • Lead and develop the support worker teams to ensure high-quality direct care services for people with disability and complex support needs.
  • Manage the day-to-day running of the allocated sites, including medication plans, distribution, and administration.
  • Respond to unplanned support call requests and identify any disputes or complaints in a timely manner.
  • Liaise with the SDA property manager to advise of any property repairs and incidents.
  • Complete monthly audits on fire drills, first aid kits, and WHS auditing.
  • Participate in internal and external audits to ensure compliance with regulatory requirements.

Requirements:

  • Minimum 2 years' proven leadership experience in health, particularly client/case management, quality management, incident management, and resolution.
  • Knowledge of the changing environment in the disability/health sector.
  • Strong people management and team leadership skills.
  • Exemplary customer service skills.
  • Willingness to take ownership and hold people accountable.
  • High level of computer literacy with experience in Microsoft Office and data management systems.
  • Excellent verbal and written communication skills, particularly in dealing with sensitive information.

What We Offer:

  • Opportunity to work for a rapidly growing disability and aged care provider.
  • Friendly team environment with a great community care spirit.
  • Employee Assistance Program for staff and their families.
  • Flexible work initiatives for real work-life-balance.
  • Employee of the month and Shine Awards.

How to Apply:

To apply, select the 'apply' button below and you will be redirected to our website to commence your application.

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