Service Support Manager
12 hours ago
Job Summary
The Service Support Manager plays a pivotal role in supervising and leading a team of staff that provide administration support to staff and Community Services clients. This position requires effective planning, management, and monitoring of administrative and site management functions within the Community Service Centre(s).
Key Responsibilities
- Supervise and lead a team of staff to ensure efficient and effective frontline, administrative, and site management services.
- Plan, manage, and monitor administrative and site management functions within the Community Service Centre(s).
- Directly undertake some administrative functions, in addition to other duties.
- Develop and implement strategies to improve team capabilities and support a culture of integrity and professionalism.
Requirements
- Experience in managing a team in a high-pressure environment delivering services to vulnerable clients.
- A positive attitude with the ability to work independently and collaboratively.
- Developing team capabilities while supporting a culture of integrity and professionalism.
- Working through challenges with flexibility and solution-focused outcomes.
About the Role
This is an ongoing role in accordance with the Government Sector Employment Act 2013. A Recruitment Pool may be created to fill similar roles for both ongoing and temporary opportunities if and as they arise.
Working with Us
The NSW Department of Communities and Justice is committed to building an inclusive and diverse workforce. We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.
-
Customer Service Representative
11 hours ago
Parramatta Park, Queensland, Australia HCF - Member Service Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at HCF - Member Service. As a key member of our contact centre, you will play a vital role in delivering exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesEngage with customers in a professional and...
-
Customer Service Representative
4 days ago
Parramatta Park, Queensland, Australia HCF - Member Service Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at HCF - Member Service. As a key member of our contact centre, you will play a vital role in delivering exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesEngage with customers in a professional and empathetic manner,...
-
Parramatta Park, Queensland, Australia Future You Full timeFuture You is seeking an experienced Manager to lead our Supported Independent Living (SIL) services across multiple locations in Western and Southern Sydney.Key Responsibilities:Lead and manage SIL services, ensuring consumer-centered outcomes.Support a team of over 50 employees across multiple sites.Oversee operational and financial performance, including...
-
Parramatta Park, Queensland, Australia Future You Full timeJob Summary:Future You is seeking an experienced Manager to lead our Supported Independent Living (SIL) services across multiple locations in Western and Southern Sydney.About the Role:Lead and manage SIL services, ensuring consumer-centered outcomes.Support a team of over 50 employees across multiple sites.Oversee operational and financial performance,...
-
Accommodation Services Manager
3 days ago
Parramatta Park, Queensland, Australia Claro Aged Care and Disability Services Full timeAbout the Role:We are seeking an experienced Accommodation Services Manager to lead our team in providing high-quality direct care services for people with a disability and complex support needs.The Accommodation Services Manager will be responsible for the leadership of a team of staff across a small portfolio of accommodation sites, ensuring clients' needs...
-
Accommodation Services Manager
12 hours ago
Parramatta Park, Queensland, Australia Claro Aged Care and Disability Services Full timeJob Title: Accommodation Services ManagerWe are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care and Disability Services. As a key member of our leadership team, you will be responsible for providing leadership and continuously improving Supported Accommodation Services for people living with disability.Key...
-
Digital Marketing Specialist
11 hours ago
Parramatta Park, Queensland, Australia Service Stream Full timeAbout Service StreamWe are an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.About the RoleWe are seeking a creative and savvy Digital Marketing Coordinator to join our growing company and help build our...
-
Digital Marketing Specialist
4 days ago
Parramatta Park, Queensland, Australia Service Stream Full timeDigital Marketing CoordinatorWe are seeking a creative and savvy Digital Marketing Coordinator to join our growing company and help build our brandAbout the RoleService Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social...
-
Customer Service Manager
13 hours ago
Parramatta Park, Queensland, Australia Myer Full timeAbout the Role:As the Customer Service Manager at Myer, you will be responsible for leading a team of Service and Selling professionals to deliver exceptional customer experiences and drive profitable sales. This role requires a strong leader who can champion our Customer First Strategy, manage day-to-day operations, and coach and mentor teams to achieve...
-
Business Services Manager
11 hours ago
Parramatta Park, Queensland, Australia BDO Full timeAbout the RoleBDO is seeking a highly skilled Business Services Manager to join our team. As a key member of our Business Services division, you will play a critical role in ensuring our clients' success by providing world-class advisory and compliance services.As a Business Services Manager, you will be responsible for managing client engagements and...
-
Business Services Manager
4 days ago
Parramatta Park, Queensland, Australia BDO Full timeAbout the RoleWe are seeking a highly skilled Business Services Manager to join our team at BDO. As a key member of our Business Services division, you will play a critical role in ensuring our clients' success by providing world-class advisory and compliance services.As a Business Services Manager, you will be responsible for managing client engagements and...
-
Accommodation Services Manager Position
12 hours ago
Parramatta Park, Queensland, Australia Claro Aged Care & Disability Services Full timeJob Title: Accommodation Services ManagerWe are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care & Disability Services.About the RoleThe Accommodation Services Manager will provide leadership and continuously improve Supported Accommodation Services for people living with disability. This role will be responsible for...
-
Customer Service Manager
4 days ago
Parramatta Park, Queensland, Australia Myer Full timeAbout the Role:As the Customer Service Manager at Myer, you will be responsible for leading and managing a team of sales and service professionals to deliver exceptional customer experiences and drive profitable sales. You will champion our Customer First Strategy, manage day-to-day operations, coach and mentor team members, and drive high-performance sales...
-
Business Services Manager
1 day ago
Parramatta Park, Queensland, Australia BDO Full timeAbout the RoleAs a Manager at BDO, you will be part of a high-performing team that delivers high-quality, value-adding work. Your primary focus will be on managing client engagements and ongoing relationships, while also contributing to team management of workflow and team output.Key Responsibilities• Manage client engagements and ongoing relationships•...
-
Client Service Representative
4 days ago
Parramatta Park, Queensland, Australia NSW Department of Communities and Justice Full timeAbout the RoleThe NSW Department of Communities and Justice is seeking a Client Service Representative to provide service and support to victims of crime.Key ResponsibilitiesProvide information, advice, and referrals to victims of crimeManage applications for victims' supportWork collaboratively with the Victims Services team to ensure effective...
-
Client Service Representative
12 hours ago
Parramatta Park, Queensland, Australia NSW Department of Communities and Justice Full timeAbout the RoleThe NSW Department of Communities and Justice is seeking a Client Service Representative to join our team in providing service and support to victims of crime.Key ResponsibilitiesProvide information, advice, and referrals to victims of crimeManage applications for victim's supportWork collaboratively across Victims Services to ensure effective...
-
Executive General Manager
12 hours ago
Parramatta Park, Queensland, Australia Catholic Education Diocese of Parramatta Full timeAbout the RoleWe are seeking an experienced and visionary leader to join our Executive Leadership Team as the Executive General Manager - Student Support. This critical role will lead the transformation of our support services across counselling, specialised support, and case management, using the Multi-Tiered Systems of Support (MTSS) model and aligning...
-
Operations and Maintenance Services Manager
4 days ago
Parramatta Park, Queensland, Australia Programmed Full timeAt Programmed, we are seeking a skilled Operations and Maintenance Services Manager to ensure the delivery of high-quality services to our clients. This role involves coordinating and monitoring subcontractor performance to guarantee safe, timely delivery of works that meet our quality standards.The successful candidate will have:Exceptional time management...
-
Senior Business Services Manager
4 days ago
Parramatta Park, Queensland, Australia Lawson Elliott Full timeJob SummaryWe are seeking an experienced Senior in the Business Service space to join our team at Lawson Elliott. As a Senior Business Services Manager, you will be responsible for managing a diverse portfolio of clients from a range of industries, providing advice on complex and wide-ranging tax and accounting needs, and working alongside Partners to manage...
-
Senior Business Service Manager
11 hours ago
Parramatta Park, Queensland, Australia Lawson Elliott Full timeAt Lawson Elliott, we are seeking an experienced Senior in the Business Service space to join our team as a Senior Business Service Manager. As a key member of our team, you will be responsible for managing a diverse portfolio of clients from a range of industries, providing advice on complex and wide-ranging tax and accounting needs, and working alongside...
