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Service Delivery Manager

1 month ago

Brisbane, Queensland, Australia Lighthouse Recruitment Full time

About this role:

The Assistant Service Manager will be responsible for ensuring a high standard of care is maintained across two facilities near Caboolture and Deception Bay. This involves providing effective support and leadership to the team of Managers and staff, promoting person-centered care, and enabling residents with disability to live independently.

Key responsibilities include:

  • Assisting the Facility Manager in developing a continuous improvement culture and mentoring teams to resolve disability care issues.
  • Building strong relationships with the multi-disciplinary team to deliver quality services to residents.
  • Identifying and resolving operational issues as they arise.
  • Ensuring compliance with Occupational Health and Safety requirements, including injury risk management.

Requirements:

To be successful in this role, you will require:

  • Experience in aged care or team management, preferably in hospitality.
  • Ability to manage budgets and interpret financial information.
  • A current and valid QLD driver's licence.

Benefits:

This role offers:

  • Management training and conference opportunities.
  • Competitive salary package.
  • Great work-life balance and opportunities for growth and development.

Estimated annual salary: $85,000 - $110,000 depending on experience.