
Employee Support Specialist
1 week ago
We are seeking a talented professional to fill the role of Employee Support Specialist. This is an exciting opportunity to be part of a supportive team and contribute to the growth and development of our organisation.
About the Role:
You will provide high-level support on people advisory and employee relations matters to employees and leaders across the organisation. You will be the first point of contact, aiming to resolve as many queries and issues as possible and escalating to the relevant team members where required. Your key responsibility will be to identify opportunities for improvement to people advisory and employee relations processes and documentation, and support continuous improvement initiatives and compliance as required.
Your Key Responsibilities Will Include:
- Providing accurate and consistent advice to employees and managers across all levels of the organisation on employee relations and human resources entitlements and processes, including interpretation of employment contracts and policies/procedures.
- Supporting the people advisory manager and/or the employee relations manager and respective teams to provide advice to employees and managers across the organisation.
- Resolving issues with employees and leaders on the interpretation of employment conditions.
- Acting as the initial point of contact to direct and resolve people movement queries across the business.
- Providing administrative support to senior advisors/specialists for case management, ER/PA initiatives, and the implementation of restructures.
Key Skills and Qualifications:
- Tertiary qualification in human resources or a related discipline is desired.
- Demonstrated understanding of human resources and employee relations, including the interpretation of employment legislation, enterprise agreements, awards, contracts of employment, and policies/procedures.
- Substantial experience in human resources and employee relations providing advice and interpretation of employment conditions.
- Sound knowledge and understanding of contemporary HR and ER theory and practice.
- Ability to multi-task and sound judgement to prioritise and escalate where appropriate.
Benefits:
We offer a supportive work environment, opportunities for career growth and development, and a competitive remuneration package.
How to Apply:
To apply for this exciting opportunity, please submit your application, including a covering letter and resume that best demonstrates your skills and experience, as well as your ability to meet the requirements of the role.
Selection Criteria:
The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. They will also have a strong understanding of human resources and employee relations principles and practices.
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