Service and Operations Team Leader NSW

2 days ago

Newcastle, New South Wales, Australia Osmoflo Full time
About the Role

We are seeking a dynamic and experienced Service and Operations Team Leader to join our team in NSW. This leadership role is responsible for providing day-to-day support and guidance to Service Technicians, Plant Operators, and Trades Assistants.

Key Responsibilities
  • Coordinate and liaise with team members to ensure all Operations and Maintenance commitments are met.
  • Provide daily support to the Service and Operations Manager, including responding to inquiries and assisting with administrative tasks.
  • Identify skill gaps within the team and provide necessary training and assistance.
  • Analyse plant operation data to ensure contractual obligations are met and manage stock control and consumable sales.
  • Manage the condition of plant and WHS&E audit trails, as well as assist in TAG and Asset Management.
  • Troubleshoot process issues and implement improvements.
  • Build and maintain strong relationships with internal stakeholders and ensure customer satisfaction.
  • Provide technical support to address daily operational challenges.
  • Demonstrate leadership qualities by motivating the team, acknowledging contributions, and acting as a role model.
  • Attend meetings, handle customer inquiries, and contribute to continuous improvement initiatives.
Requirements
  • Mechanical/Electrical or other Trade Qualified.
  • Commercial/Industrial water treatment experience.
  • Minimum 2 years in Leadership or BDM position.
  • Capacity to travel and work at remote sites.
  • Excellent communication and interpersonal skills.
  • Computer literacy and attention to detail.
  • Positive, team-oriented attitude with reliability and punctuality.
  • Current Driver Licence.
About Osmoflo

Osmoflo is a leader in delivering sustainable and efficient water treatment solutions across various industries. With a legacy of excellence spanning 30 years, we are passionate about harnessing the power of innovation and technology to address the world's most pressing water challenges.

We offer a range of benefits to our employees, including training and development programs, internal advancement opportunities, access to an Employee Assistance Program, and a range of discounts via our FLARE program.

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