Claims Specialist

22 hours ago


Melbourne, Victoria, Australia Fuse Recruitment Full time

About Us

Fuse Recruitment is a leading insurance industry specialist, dedicated to providing top talent to our esteemed clients.

As a claims consultant with us, you'll have the opportunity to work on a diverse range of motor, property, and liability claims, using your expertise to achieve the best possible outcomes for our clients.

Job Summary

We're seeking an experienced Claims Consultant to join our team in East Melbourne. The ideal candidate will have up to 5 years' experience in claims management, particularly in motor, property, and liability claims, and possess excellent communication and client relationship-building skills.

Key Responsibilities

  • Manage end-to-end claims across motor, property, and liabilities portfolios
  • Provide expert guidance to clients throughout the claims process, ensuring clear and timely communication
  • Assess and process claims in line with company policies and insurer guidelines
  • Negotiate settlements with insurers to achieve the best possible results for clients
  • Maintain accurate records and documentation to ensure compliance and reporting standards are met
  • Collaborate with internal teams and external stakeholders to achieve timely and effective claims resolution

Requirements

  • Up to 5 years' experience as a Claims Consultant
  • Previous experience in claims management, particularly in motor, property, and liability claims
  • Excellent communication and client relationship-building skills
  • Strong analytical and problem-solving abilities with great attention to detail
  • Proven negotiation skills with the ability to handle complex claims scenarios
  • A proactive approach with the ability to prioritize and manage multiple claims efficiently

What We Offer

  • Competitive base salary: $80,000 - $100,000 per year, depending on experience
  • Opportunities for professional development and career advancement
  • Flexible working arrangements that support work-life balance
  • Positive company culture with regular company events
  • Exposure to a wide variety of claims and the opportunity to build extensive industry knowledge

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