Floor Operations Manager

5 days ago


Manly Vale, Australia Alma Nove Full time
Alma Nove Launch Team Member

We are seeking a highly motivated and experienced individual to join our launch team at Alma Nove, the newest fine dining spot on Manly beach.

About the Role

This is an exciting opportunity to be part of a growing company with multiple brands and to contribute to the success of our launch team. As a Floor Supervisor, you will be responsible for ensuring the smooth operation of our dining room, providing exceptional customer service, and leading a team of talented individuals.

Key Responsibilities
  • Manage the dining room floor, ensuring a high level of customer satisfaction and service quality.
  • Lead and motivate a team of servers, bartenders, and hosts/hostesses to achieve sales goals and exceed customer expectations.
  • Monitor and control costs, including labor, inventory, and supplies, to ensure profitability.
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
  • Collaborate with the management team to achieve business objectives and implement company policies.
Requirements
  • Previous experience in a supervisory role, preferably in a fine dining or wine venue.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on providing a high level of service quality.
  • Ability to work independently and as part of a team, with a strong work ethic and a passion for delivering results.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development within our organization.
  • A dynamic and supportive work environment.
  • Access to on-the-job training programs in hospitality.
  • A fun and rewarding work experience in a fast-paced and exciting industry.

Please attach a copy of your CV with your application.



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