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Leader in Guest Services
2 weeks ago
We are seeking an experienced Porter Team Leader to join our team.
About the RoleThis is a fantastic opportunity for a seasoned hospitality professional to take on a leadership role and inspire their colleagues to deliver exceptional guest experiences.
The successful candidate will be responsible for coordinating the daily operations of the Hotel Porters team, ensuring that all guests receive a warm and welcoming service.
- Lead a team of porters to ensure efficient and effective delivery of services to guests.
- Coordinate luggage delivery and collection for guests.
- Provide accurate information on services and facilities available within the property.
To be successful in this role, you will possess strong organisational and time management skills, with experience as a Bell Captain or similar position in a five-star property an advantage. Your passion for delivering outstanding guest service and ability to work in a team environment are essential.
We offer a competitive hourly rate, penalty rates for weekends and public holidays, and a range of benefits including complimentary meals, uniform laundering, and up to 30% discounts across award-winning restaurants and accommodation.
Our CultureWe value diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and supported. Our company values are Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
