Guest Services Professional

7 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $100,000 - $120,000

Are you a seasoned hospitality leader looking for a new challenge? As a Guest Services Manager, you'll be responsible for overseeing the daily operations of our hotel.

Key Responsibilities:
  • Leading and motivating our team to deliver exceptional service
  • Ensuring seamless day-to-day hotel operations
  • Rolling up your sleeves in the café and restaurant – from service to food prep to coffee-making magic
  • Making sure our front desk and lobby always have visible management presence during busy times
  • Personally helping guests with check-in and check-out
  • Tackling guest challenges with positivity and turning complaints into win-win solutions
  • Stepping up during emergencies and staying calm under pressure
Requirements:
  • A natural leader with true people skills – you motivate, coach, and inspire your team
  • Experienced in Front Office, Guest Services, or F&B leadership (or all three)
  • Confident in supervising and monitoring hotel teams, making sure service shines
  • Ready to jump into café and restaurant operations when needed – you don't mind getting hands-on with service, food prep, or coffee making
  • Calm, quick-thinking, and solution-focused when challenges come your way
  • Professional yet approachable – guests feel at ease with you, even in tricky situations
  • Organised, proactive, and flexible with rosters (weekends and public holidays are all part of the fun)
What We Offer:
  • The opportunity to work your way, learn your way, and experience benefits your way with us
  • Part of a managed hotel – enjoy the support, structure, and resources we provide
  • Career growth and progression across our global network
  • Discounts on accommodation, dining, and experiences worldwide through our program
  • The ability to really contribute and feel proud knowing you've made a difference to the greater good of the hotel operation
  • Work alongside passionate industry professionals
  • Be mentored by experienced leaders who genuinely want to see you succeed
  • A fun, supportive, and passionate team that loves what they do
  • A western Sydney location with free parking – no city commute headaches
  • A workplace where your ideas and energy are valued – we love fresh thinking

  • Guest Service Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $40,000 - $65,000

    Guest Service ProfessionalWe are seeking a skilled Guest Service professional to join our team. The ideal candidate will have exceptional customer service skills and a passion for hospitality.Provide engaging customer service across all parts of the business.Work closely with senior management to assist in the day-to-day running of the accommodation.Key...

  • Guest Service Professional

    5 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

    Guest Service ProfessionalWe are seeking a highly skilled Guest Service Professional to join our team. This is an excellent opportunity for individuals who have a passion for delivering exceptional customer experiences and want to take their career to the next level.The Guest Service Professional will be responsible for providing personalized service to...

  • Guest Service Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $90,000 - $110,000

    Job Title:A skilled Guest Service Professional is required to enhance overall guest satisfaction.Key Responsibilities:Champion initiatives with operations teams to drive guest satisfaction, following up on action items and reporting to senior leadershipManage VIP client inquiries and profiles, ensuring personalized service and maintaining strong business...

  • Guest Service Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $50,000 - $75,000

    Job DescriptionWe are seeking highly skilled and motivated Guest Service Professionals to join our team. This role is ideal for individuals who enjoy delivering exceptional customer experiences and creating lasting impressions on our guests.As a Guest Service Agent, you will be responsible for ensuring a seamless experience from the moment our guests arrive...

  • Guest Services Professional

    5 days ago

    Sydney, New South Wales, Australia beBeeGuest Full time $55,000 - $85,000

    Job Title: Guest Services Professional\Entities:Provide exceptional customer service by responding promptly, efficiently and courteously to guest requests during check-in, check-out and throughout their stay.Answer reservations inquiries via phone or email in a timely manner.Maintain professionalism and ensure procedures are followed regarding guest...

  • Guest Service Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $32,500 - $52,500

    Job OpportunityWe are seeking a skilled Guest Service professional to deliver exceptional customer experiences and provide personalized support throughout the guest journey.Upon arrival, warmly welcome guests and ensure a seamless check-in process, addressing any immediate needs or inquiries.Efficiently process guest reservations, updates, and special...

  • Guest Services Professional

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000

    Job OpportunityThis is an exciting opportunity to join a team as a Guest Service Officer. As a key member of the team, you will be responsible for delivering exceptional guest services and ensuring customer satisfaction.Key Responsibilities:Deliver top-notch guest services to staff and ensure customer satisfaction.Maintain high standards of customer care...

  • Guest Services Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeAmbassadorship Full time $60,000 - $80,000

    Guest Services Ambassador RoleWe are seeking a highly skilled and experienced professional to fill this role.Key Responsibilities:Greet visitors, manage check-ins, and provide orientation at eventsCoordinate with security to maintain a safe environmentAssist with event setup, manage guest lists, and provide on-site supportCoordinate high-level visits and...

  • Guest Services Professional

    4 days ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $60,000 - $70,000

    Guest Relations Coordinator RoleWe are seeking a Guest Relations professional to join our team in delivering exceptional guest experiences at our Conference Centre. Our Conference Centres provide temporary community for groups, facilitating personal growth through networking, collaboration, and the facilitation of Word ministry.The successful candidate will...

  • Guest Services Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeGuestServices Full time $50,000 - $65,000

    Job OverviewAs a Guest Services professional, you will play a pivotal role in delivering exceptional guest experiences while developing your career in a dynamic and inclusive environment.">