National Warranty Coordinator

1 month ago


Fairfield East, New South Wales, Australia Komatsu Australia Pty Ltd Full time
The Opportunity

We are seeking a highly skilled and detail-oriented National Warranty Administrator to join our team at Komatsu Australia Pty Ltd. As a key member of our operations team, you will play a crucial role in ensuring the smooth operation of our warranty process.

Your primary responsibilities will include:

  • Maximising factory recovery rates and case to claim recovery rates.
  • Managing Technical Service Information reports.
  • Liaising with branches, factories, and other stakeholders to ensure that all claims are completed within timeframe guidelines.

As a National Warranty Administrator, you will have the opportunity to work with a variety of stakeholders, including suppliers, branches, and factories. You will be responsible for managing warranty claims, communicating with suppliers, and maintaining accurate records.

We are looking for a candidate who is highly organised, detail-oriented, and possesses excellent communication skills. If you have a relevant trade qualification or equivalent engineering qualifications, and experience in heavy equipment within a similar industry, we would love to hear from you.

What We Offer

As a National Warranty Administrator at Komatsu Australia Pty Ltd, you will have access to a range of benefits, including:

  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits.
  • Financial: Income Protection Insurance provided through our company superannuation fund.
  • Career: Recognition, awards, flexibility, further education studies, and internal career development.
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
  • Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents.
  • Yearly Bonus: Potential to receive a yearly bonus.
  • Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

We are committed to providing a supportive and inclusive work environment that allows our employees to thrive. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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